Dear Telerik,
I found a problem when browsing your reporting samples for silverlight online,
When i click print button nothing happens, although before this laste version I remember that i tried to print before this version and i successed.
I found a problem when browsing your reporting samples for silverlight online,
When i click print button nothing happens, although before this laste version I remember that i tried to print before this version and i successed.
7 Answers, 1 is accepted
0
Hello Sameh,
We were not able to reproduce such a problem and printing from the online examples works just fine. Can you provide more info - which Silverlight version you're using, which browser and steps to follow when trying to reproduce.
All the best,
Steve
the Telerik team
We were not able to reproduce such a problem and printing from the online examples works just fine. Can you provide more info - which Silverlight version you're using, which browser and steps to follow when trying to reproduce.
All the best,
Steve
the Telerik team
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0
Sameh
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answered on 20 Feb 2012, 10:01 AM
Hello Steve,
I have both Silverlight 4 and 5 installed on my machine, I tried from IE9 and google chrome
then I tried from my MacBook from Chrome and Safari and the same result,
after the report generated i click print button and choose the printer and click OK and nothing happens.
then i tried to print to PDF, I choosed the Adobe PDF printer and the default file name then OK, then the progress bar appeared and pass less than 50% and dissappeared and no file saved (no error message appearing).
today also i tested it from another machine and i got the same result .
thank you
I have both Silverlight 4 and 5 installed on my machine, I tried from IE9 and google chrome
then I tried from my MacBook from Chrome and Safari and the same result,
after the report generated i click print button and choose the printer and click OK and nothing happens.
then i tried to print to PDF, I choosed the Adobe PDF printer and the default file name then OK, then the progress bar appeared and pass less than 50% and dissappeared and no file saved (no error message appearing).
today also i tested it from another machine and i got the same result .
thank you
0
Hi Sameh,
Please go to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx and provide us with the version it lists i.e. the one being used by the browser. We just found a problem with the print when you're using Silverlight 5 and native printing and we're currently investigating the problem. For the time being to workaround the problem, set the UseNativePrinting property of the viewer to false.
Regards,
Steve
the Telerik team
Please go to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx and provide us with the version it lists i.e. the one being used by the browser. We just found a problem with the print when you're using Silverlight 5 and native printing and we're currently investigating the problem. For the time being to workaround the problem, set the UseNativePrinting property of the viewer to false.
Regards,
Steve
the Telerik team
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0
Sameh
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Rank 1
answered on 20 Feb 2012, 04:57 PM
Hi Steve,
the version I am using is:
Silverlight 5 (5.0.61118.0)
by the way,
the version I am using is:
Silverlight 5 (5.0.61118.0)
by the way,
0
Hello Sameh,
Thank you for the clarification. Please use the provided workaround until we issue a fix for this problem.
Sorry for the temporary inconvenience.
Regards,
Steve
the Telerik team
Thank you for the clarification. Please use the provided workaround until we issue a fix for this problem.
Sorry for the temporary inconvenience.
Regards,
Steve
the Telerik team
Sharpen your .NET Ninja skills! Attend Q1 webinar week and get a chance to win a license! Book your seat now >>
0
David
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answered on 01 Jun 2012, 05:20 PM
I just ran into this issue too. Any update? Will it be fixed in the upcoming release?
TIA
TIA
0
Hi David,
It is already fixed in the latest internal build that is available for download in your account.
Greetings,
Steve
the Telerik team
It is already fixed in the latest internal build that is available for download in your account.
Greetings,
Steve
the Telerik team
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