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Problem with RadScriptManager (Q1 2008)

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Darren Ratcliffe
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Darren Ratcliffe asked on 20 Oct 2008, 04:02 PM
Hello

I was wondering if you could help me - I've got a really strange problem that I haven't had before with the same version of Rad Controls.

When I add the script manager to my master page, I start to get three javascript errors:

http://cardealeroldham.autofantastic.co.uk/

I've no idea how or why this is happening - can anybody shed any light?

Many thanks in advance for your help    

Darren

P.S. Please excuse the site, it is very much work in progress!!!!!!!

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Erjan Gavalji
Telerik team
answered on 20 Oct 2008, 04:15 PM
Hi Darren,

Can you check if the web.config file of the site has the ScriptResource.axd handler declared?

Kind regards,
Erjan Gavalji
the Telerik team

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Darren Ratcliffe
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answered on 21 Oct 2008, 06:42 AM
Hi Erjan

It is - I have the following:

<

 

add path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI, Version=2008.1.415.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false"/>

Many thanks

Darren

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Paul
Telerik team
answered on 21 Oct 2008, 08:43 AM
Hello Darren,

Problem:

Error message "Microsoft JScript runtime error: 'Sys' is undefined"

Suggested solution:

This error occurs when you have added a control from RadControls for ASP.NET AJAX but your application is not configured to use ASP.NET AJAX. To fix it you need to follow the steps described at http://www.codeproject.com/KB/ajax/EnableAjax.aspx (check the topic called Adding ASP.NET AJAX Configuration Elements to an Existing Web Site)

Kind regards,

Paul
the Telerik team

 


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Darren Ratcliffe
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answered on 21 Oct 2008, 12:55 PM
Hi

Sorry for being vague, it wasn't intentional.

If you have a look here:
http://cardealeroldham.autofantastic.co.uk/buy/audi-tt-45.html

If you click on the "click here to reserve" button at the top, you will notice a popup opens - albeit to a broken link, but that's fine - it works.

Now, if we hit the same URL with a slight change:
http://cardealeroldham.autofantastic.co.uk/buy/audi-tt-45.html?showreservation=yes

This writes some javascript at the bottom of the page that fires the SAME javascript.   I am assuming there is a need when you do this effectively at the page load, then this is where the need for a delay comes in?

Many thanks

Darren
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Paul
Telerik team
answered on 22 Oct 2008, 07:33 AM
Hi Darren,

I'm afraid we cannot understand your question clearly. We looked at both URL and they seem to load fine (no JS errors). Am I missing something?

All the best,
Paul
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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Erjan Gavalji
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Darren Ratcliffe
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Paul
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