Problem with online demo in Safari (iPad)

4 posts, 0 answers
  1. David McClelland
    David McClelland avatar
    9 posts
    Member since:
    Oct 2012

    Posted 20 Feb 2013 Link to this post

    At my development machine, I can run the Olympic Games Medals by Sport online demo with no problem.  I can click on any bar in the "Medals by Sport" bar chart, and it shows the label (example:  33 medals) and the "Medal Type" pie chart updates accordingly.

    However, attempting to demonstrate that to my supervisor on his brand-new iPad Mini using the Safari browser, I can click on any bar and it shows the label - but the "Medal Type" pie chart does not ever update.  It only ever displays the Gold/Silver/Bronze medal breakdown for the first bar.

    Does anyone know what it would take to fix this demo?  I was trying to show that the Telerik controls would work in any browser.
  2. MasterChiefMasterChef
    MasterChiefMasterChef avatar
    152 posts
    Member since:
    Jan 2013

    Posted 20 Feb 2013 Link to this post

    Hi David McClelland,

    Unfortunately I cannot replicate your problem in safari (iPad 2). I was able to get the pie chart to update when pressing on the bar in the bar chart twice. That being said, when attempted in Opera Mini I was only able to see half the demo (the bar chart was replaced with 'ErrorUnknown source'), and when attempted in Google Chrome's mobile browser I was unable to see any of the demo (with the exception of the text boxes and 'Update Chart' button). Something seems a little odd when this demo is viewed from a mobile browser.

  3. Anand
    Anand avatar
    2 posts
    Member since:
    May 2013

    Posted 04 Jan 2014 Link to this post

    The application will only work properly if it is touch enabled. I mean the app should use touch enabled controls.
  4. Dimitar
    Dimitar avatar
    495 posts

    Posted 06 Jan 2014 Link to this post

    Hello Anand,

    Thank you for this post. I would like to mention that the Telerik controls for ASP.NET AJAX are touch enabled.
    Thus, applications built with Telerik controls work on touch devices as well as on desktop machines.

    I have tested the Olympic Medals Per Sport online demo app with the latest version (2013_3_1114) and it works as expected. The Medals Pie chart updates by a single click on a bar from the Sports Bar chart.

    If you have more questions or if you observe other unusual issues, please feel free to contact us.

    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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