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Problem with IE 7, 8 and 9

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James Lefcakis
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James Lefcakis asked on 13 Apr 2011, 04:46 PM
I have a problem with IE.  When you click in my application the pop up window is completly off....


so that you can see it..  http://gc.jazzros.com/PopupTest.aspx

open up the URL.

Right cllick on any subject in the calendar.
then click the link in RED.  Show Speical Instructions

I can't see to figure out how to fix that.. 

thank you...


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Marin Bratanov
Telerik team
answered on 14 Apr 2011, 03:29 PM

Hello James,

Without your actual code I can only be guessing but please check the following items:

  • Such a display issue usually originates in a global CSS rule on the page, especially for tr and td elements. You can temporarily disable all CSS and see if the issue still occurs. If it does not start adding the rules one by one until you find the one that is causing this behavior, then modify it accordingly (increase its specificity or apply it to the respective elements through a css class). 
  • As for the placement - please make sure you are using correct OffsetElementID values and/or the other positioning method you are using is behaving as expected (especially if a JavaScript function is used to place it).

If you are still experiencing difficulties please open a support ticket and send us a simple runnable project that displays the reported behavior, along with detailed reproduction steps, so we can debug it locally and pinpoint the cause.



Greetings,
Marin
the Telerik team

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