Problem with grouping when applied virtual scroll paging

[Nidhi]

I have created a web page in which I placed a rad grid and set the virtual scroll paging property to true,so when I group a grid by a column in which group consumes more than 1 page so instead of showing records list in collapse manner, it shows space of records consumed by that group which should not be happened instead of this it should show records list in the collapse manner and not the space of records consumed by that group. The code for aspx page is as follows:-

<telerik:RadGrid ID="rgFITList" runat="server" AllowSorting="True"

TabIndex="3" EnableTheming="False" ShowGroupPanel="True" OnItemCommand="rgFITList_ItemCommand"

OnSortCommand="rgFITList_SortCommand" OnGroupsChanging="rgFITList_GroupsChanging"

EnableHeaderContextMenu="True" onitemdatabound="rgFITList_ItemDataBound"

GridLines="None" DataSourceID="ODS_FITList"

AllowPaging="true" PageSize="40" AllowCustomPaging="true">

<HeaderContextMenu></HeaderContextMenu>

<MasterTableView AutoGenerateColumns="False" DataKeyNames="FITID"

GroupsDefaultExpanded="False" GroupLoadMode="Client" Name="Master"

DataSourceID="ODS_FITList">

<CommandItemSettings ExportToPdfText="Export to Pdf"></CommandItemSettings>

<RowIndicatorColumn FilterControlAltText="Filter RowIndicator column"></RowIndicatorColumn>

<ExpandCollapseColumn FilterControlAltText="Filter ExpandColumn column"></ExpandCollapseColumn>

<Columns>

<telerik:GridBoundColumn DataField="FITID" HeaderText="Task ID" SortExpression="FITID"

UniqueName="FITID">

<ItemStyle Width="8%"></ItemStyle>

<HeaderStyle Width="8%" />

</telerik:GridBoundColumn>

<telerik:GridBoundColumn DataField="DateSubmitted" HeaderText="Submitted" SortExpression="DateSubmitted"

UniqueName="DateSubmitted" DataFormatString="{0:MM/dd/yyyy}">

<ItemStyle Width="10%"></ItemStyle>

<HeaderStyle Width="10%" />

</telerik:GridBoundColumn>

<telerik:GridBoundColumn DataField="ProjectName" HeaderText="Project" SortExpression="ProjectName" UniqueName="ProjectName">

<ItemStyle Width="17%"></ItemStyle>

<HeaderStyle Width="17%" />

</telerik:GridBoundColumn>

<telerik:GridBoundColumn DataField="FITType" HeaderText="Task Type" SortExpression="FITType"

UniqueName="FITType">

<ItemStyle Width="8%"></ItemStyle>

<HeaderStyle Width="8%" />

</telerik:GridBoundColumn>

<telerik:GridBoundColumn DataField="FITTitle" HeaderText="Title" SortExpression="FITTitle"

UniqueName="FITTitle">

<ItemStyle Width="22%" ></ItemStyle>

<HeaderStyle Width="22%" />

</telerik:GridBoundColumn>

<telerik:GridBoundColumn DataField="FITDescription" HeaderText="FITDescription"

UniqueName="FITDescription" Visible="false">

<ItemStyle Width="22%" ></ItemStyle>

<HeaderStyle Width="22%" />

</telerik:GridBoundColumn>

<telerik:GridBoundColumn DataField="UserName" HeaderText="Assigned To" SortExpression="UserName"

UniqueName="UserName">

<ItemStyle Width="12%"></ItemStyle>

<HeaderStyle Width="12%" />

</telerik:GridBoundColumn>

<telerik:GridBoundColumn DataField="Status" HeaderText="Status" SortExpression="Status"

UniqueName="Status">

<ItemStyle Width="10%"></ItemStyle>

<HeaderStyle Width="10%" />

</telerik:GridBoundColumn>

<telerik:GridBoundColumn DataField="DateDue" HeaderText="Due" SortExpression="DateDue"

UniqueName="DateDue" DataFormatString="{0:MM/dd/yyyy}">

<ItemStyle Width="8%"></ItemStyle>

<HeaderStyle Width="8%" />

</telerik:GridBoundColumn>

<telerik:GridBoundColumn DataField="RankID" HeaderText="RankID"

UniqueName="RankID" Visible="false">

<ItemStyle Width="8%"></ItemStyle>

<HeaderStyle Width="8%" />

</telerik:GridBoundColumn>

<telerik:GridTemplateColumn HeaderText="Priority" UniqueName="Priority" Groupable="false">

<ItemTemplate>

<asp:ImageButton ID="imgMoveOrder" runat="server" CommandName="MoveOrder" ImageUrl="Images/MoveUp.gif"

ToolTip="Move Up" />

</ItemTemplate>

<HeaderStyle Width="80px" HorizontalAlign="Center"></HeaderStyle>

<ItemStyle Width="80px" HorizontalAlign="Center" VerticalAlign="Middle"></ItemStyle>

</telerik:GridTemplateColumn>

<telerik:GridTemplateColumn UniqueName="TemplateColumn" Groupable="false">

<ItemStyle Width="5%" HorizontalAlign="Center" />

<HeaderStyle Width="5%" />

<ItemTemplate>

<asp:ImageButton ID="btnRadEdit" CommandName="EditFIT" TabIndex="5" ImageUrl="~/Images/Edit.gif"

runat="server" AlternateText="Edit" />

</ItemTemplate>

</telerik:GridTemplateColumn>

</Columns>

<EditFormSettings>

<EditColumn FilterControlAltText="Filter EditCommandColumn column"></EditColumn>

</EditFormSettings>

</MasterTableView>

<ClientSettings EnablePostBackOnRowClick="True" AllowDragToGroup="True" EnableRowHoverStyle="True">

<Selecting AllowRowSelect="true" />

<Scrolling AllowScroll="True" UseStaticHeaders="True" EnableVirtualScrollPaging="True" SaveScrollPosition="True"/>

</ClientSettings>

<FilterMenu EnableTheming="False" TabIndex="6">

<CollapseAnimation Type="OutQuint" Duration="200"></CollapseAnimation>

</FilterMenu>

</telerik:RadGrid>

In order to make my problem clear, I am attaching the screenshot of the grid when grouping by a column.So please tell me solution for my problem.

[Pavlina]

Hi Nidhi,

I suggest that you try changing the GroupLoadMode property of the MasterTableView to Server and see if it helps. You can also check if there is some styles added to the grid or parent container.

Additionally, try setting GroupsDefaultExpanded propety to false and let me know about the result.

However, if the issue persists, please open a formal support ticket and send us a runnable sample or a live URL.

Best wishes,
Pavlina
the Telerik team

[Nidhi]

Sorry but I have applied all the solution which you suggest but none of them fixed my problem so please suggest some other solution. I can send you only the snapshots for this also I have given you the complete grid code used on aspx and also send you the screenshot of problem.You can review my code and can suggest the solution. Thanks.

[Pavlina]

Hi Nidhi,

Could you please provide a live URL that reproduces the problem so we can investigate it further?

All the best,
Pavlina
the Telerik team