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Problem with Firefox

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Matt
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Matt asked on 15 Oct 2008, 04:06 PM
Hello,
We just started trying out all these new Telerik Rad Control recently for our company. We were really enjoying the controls and all the nifty things they were doing for us, seemed like a great product. Until this morning we placed our global.asax file into my test project. Suddenly all the controls quit working in firefox. If I comment all the code in my global.asax file things work fine, but when the code is running. No controls no skins nothing. Anyone have any ideas what would be causing this? Our Global.asax does our compression for all our websites. I pulled it off the project of another developer who is using rad controls that work with just some problems with skins. If I change from a radscriptmanager to just a ajaxscriptmanager i get some functionality but not all of what I have when using IE. Anyone have any ideas?
Thanks,
Matt

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Matt
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answered on 16 Oct 2008, 01:15 PM
I think I have narrow it down a little more. Our compression module doesn't do any compression on IE 6 hence why it works there, So its a problem with compression and the Rad Controls not Firefox. Does anyone know any of any problems/solutions with compression and Rad Controls?
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Erjan Gavalji
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answered on 17 Oct 2008, 07:12 AM
Hi Matt,

Indeed, most probably what happens is double compression. What I mean is that the Telerik.Web.UI.WebResource handler compresses the resources it serves for RadScriptManager and RadStyleSheetManager controls.

You can consider one of the following:
  • Disable your global.asax compression when the request is made to Telerik.Web.UI.WebResource.axd;
  • Disable the Telerik.Web.UI.WebResource handler compression by setting the OutputCompression property of the RadScriptManager/RadStyleSheetManager controls to Disabled.
Let me know if that helps.

Kind regards,
Erjan Gavalji
the Telerik team

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Matt
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answered on 24 Oct 2008, 08:55 PM
Thank you so much for the answer. I got caught up with other things on this project, so I was unable to take care of this problem right away. I would just like to say thanks and I will take your advice when we get down to our actual compression.
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Erjan Gavalji
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