Hi. I am currently using the following version of the Telerik Asp.Net Ajax Controls.
Latest Version: 2008.1 619 (Jun 19, 2008)
We have developed a site for a number of customers, which has been running with no problems that we are aware of. Our largest customer has decided to opt in to an extra feature of the site which was developed with Ajax and the Ajax tools, and are not having any luck.
They are a large financial institution and all of their web access is through IBM's Tivoli Access Manager and WebSEAL.
We have ascertained that if they access the site directly and do not go through WebSEAL, the site will run fine. We are struggling to assist because we do not have any environment to replicate this, and we cannot replicate the error.
I am hoping that perhaps someone in Telerik or another client will have had an issue similar to this in the past and may be able to offer assistance either for something we could change in our code, or they could change in Tivoli, which would enable the Telerik controls to work ok.
The specific error they are encoutering is as follows (I have had to doctor some information out).
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.4506.2152; InfoPath.2)
Timestamp: Thu, 14 Jan 2010 02:12:34 UTC
Message: Sys.InvalidOperationException: Type Telerik.Web.UI.Orientation has already been registered. The type may be defined multiple times or the script file that defines it may have already been loaded. A possible cause is a change of settings during a partial update.
Line: 2315
Char: 38
Code: 0
URI: https://(url)/scorecards/ScriptResource.axd?d=R0bFhK1fXkO_u_1ND_MnI5zGjo6qe9AMiWiYcDgZMvcQqcFKSMcWnN6Rg15M424TRdoMj3jGo0oG1Klx1GKwh4XtmtKTKJU_AonPyESlIck1&t=29b7d1be
Message: Sys.ScriptLoadFailedException: The script 'https://(url)/ScriptResource.axd?d=-CpKS_w9Jn52W9DEhyeaJlJbUB34Wy82Vmu1hMRS_hkCWRHHuhZJnVMIMw2AQuSC0&t=344eddc1' failed to load. Check for:
Inaccessible path.
Script errors. (IE) Enable 'Display a notification about every script error' under advanced settings.
Missing call to Sys.Application.notifyScriptLoaded().
Line: 1266
Char: 13
Code: 0
URI: https://(url)/scorecards/ScriptResource.axd?d=R0bFhK1fXkO_u_1ND_MnI5zGjo6qe9AMiWiYcDgZMvcQqcFKSMcWnN6Rg15M424Twx3LUtPeER_Er6qayxuF1YZzRzExihQwafjYTIDKizqHvytkxF1Dmlxk-efuErtS0&t=29b7d1be
Kind Regards,
Mike
Latest Version: 2008.1 619 (Jun 19, 2008)
We have developed a site for a number of customers, which has been running with no problems that we are aware of. Our largest customer has decided to opt in to an extra feature of the site which was developed with Ajax and the Ajax tools, and are not having any luck.
They are a large financial institution and all of their web access is through IBM's Tivoli Access Manager and WebSEAL.
We have ascertained that if they access the site directly and do not go through WebSEAL, the site will run fine. We are struggling to assist because we do not have any environment to replicate this, and we cannot replicate the error.
I am hoping that perhaps someone in Telerik or another client will have had an issue similar to this in the past and may be able to offer assistance either for something we could change in our code, or they could change in Tivoli, which would enable the Telerik controls to work ok.
The specific error they are encoutering is as follows (I have had to doctor some information out).
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.4506.2152; InfoPath.2)
Timestamp: Thu, 14 Jan 2010 02:12:34 UTC
Message: Sys.InvalidOperationException: Type Telerik.Web.UI.Orientation has already been registered. The type may be defined multiple times or the script file that defines it may have already been loaded. A possible cause is a change of settings during a partial update.
Line: 2315
Char: 38
Code: 0
URI: https://(url)/scorecards/ScriptResource.axd?d=R0bFhK1fXkO_u_1ND_MnI5zGjo6qe9AMiWiYcDgZMvcQqcFKSMcWnN6Rg15M424TRdoMj3jGo0oG1Klx1GKwh4XtmtKTKJU_AonPyESlIck1&t=29b7d1be
Message: Sys.ScriptLoadFailedException: The script 'https://(url)/ScriptResource.axd?d=-CpKS_w9Jn52W9DEhyeaJlJbUB34Wy82Vmu1hMRS_hkCWRHHuhZJnVMIMw2AQuSC0&t=344eddc1' failed to load. Check for:
Inaccessible path.
Script errors. (IE) Enable 'Display a notification about every script error' under advanced settings.
Missing call to Sys.Application.notifyScriptLoaded().
Line: 1266
Char: 13
Code: 0
URI: https://(url)/scorecards/ScriptResource.axd?d=R0bFhK1fXkO_u_1ND_MnI5zGjo6qe9AMiWiYcDgZMvcQqcFKSMcWnN6Rg15M424Twx3LUtPeER_Er6qayxuF1YZzRzExihQwafjYTIDKizqHvytkxF1Dmlxk-efuErtS0&t=29b7d1be
Kind Regards,
Mike
2 Answers, 1 is accepted
0
Hello Temp,
Although from the information you provided I am not able to determine the exact reason for the script errors you receive, I think that the discussions from the forum threads linked below will help you address them:
http://www.telerik.com/community/forums/aspnet-ajax/grid/javascript-error-sys-invalidoperationexception.aspx
http://www.telerik.com/community/forums/aspnet-ajax/general-discussions/js-error-type-telerik-web-ui-orientation-has-already-been-registered.aspx
http://www.telerik.com/community/forums/aspnet-ajax/general-discussions/sys-invalidoperationexception-type-telerik-web-boxside-has-already-been-registered.aspx
Kind regards,
Sebastian
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
Although from the information you provided I am not able to determine the exact reason for the script errors you receive, I think that the discussions from the forum threads linked below will help you address them:
http://www.telerik.com/community/forums/aspnet-ajax/grid/javascript-error-sys-invalidoperationexception.aspx
http://www.telerik.com/community/forums/aspnet-ajax/general-discussions/js-error-type-telerik-web-ui-orientation-has-already-been-registered.aspx
http://www.telerik.com/community/forums/aspnet-ajax/general-discussions/sys-invalidoperationexception-type-telerik-web-boxside-has-already-been-registered.aspx
Kind regards,
Sebastian
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
0
Erik
Top achievements
Rank 1
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answered on 05 Apr 2012, 03:58 PM
We are getting these *exact* same errors (down to the line #) while also accessing our app via WebSEAL. Has there been any progress, or are there any special steps to enable access via a reverse proxy?