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Problem when save as PDF File

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Arthur Wu
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Arthur Wu asked on 08 Jun 2010, 12:22 PM
Hi
I have a problem when ReportBook save as PDF File.
i  had read this http://www.telerik.com/community/forums/reporting/telerik-reporting/export-to-pdf-does-not-support-chinese-characters.aspx and http://www.telerik.com/community/forums/reporting/telerik-reporting/support-chinese-language.aspx
but still can't fix my problem.
is any solution can provide me? or Telerik Reporting can't support Chinese Language (Taiwan)??

i wanna use my font type to create report, and let my customer open it with readable font type.


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Steve
Telerik team
answered on 09 Jun 2010, 08:29 AM
Hello Arthur,

The first thread you have referenced elaborates on the topic and outlines what you need to do. Note that this problem has nothing to do with Telerik Reporting and everything to do with the availability of the font you use.
Things to check:
  • whether you have the font you use in the report available on the machine from which you export. It is required that you have the font, so that it can be embedded into the PDF file.
  • if you do not embed the fonts in the PDF file, you still need the font on the machine from which you export but would also need it on the client machine, where you open the document.

Kind regards,
Steve
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Arthur Wu
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