Problem saving image in Image Editor

[David Stretch]

Hi,

When inserting an image into the editor and clicking on the Imafe Editor icon I get "Image not found" when saving the image.  This only seems to happen when the image is in a different site to the one that the editor is running in.  For example my config looks like this:

  <property name="ImagesPaths">
    <item>PublishingImages</item>
    <item>/Global/Image/UserLibrary</item>
  </property>

If I'm trying to save the image to the "PublishingImages" library which is under the same site as the page I'm editing it all works OK.  If I'm editing an image that was in the second path I get the error.  The user I am editing the page as has full control (farm admin rights even!) to both sites.

Any ideas?

Thanks

[Stanimir]

Hello David,

I was not able to reproduce the problem on our test server. In order to help you further I will need some additional information. Please provide me with the web.config file of your MOSS site and the ConfigFile.xml, ListConfigFile.xml, ToolsFile.xml, ListToolsFile.xml files, which are located in the /Program Files/Common Files/Microsoft Shared/web server extensions/wpresources/RadEditorSharePoint/5.x.x.0__1f131a624888eeed/Resources/ folder. Also could you tell me in what scenario are you using the control? Is it WCM, Web Part or List (lists, wiki, blog ...)?

In addition, if you are not using the latest version of RadEditor for MOSS, which now is 5.8.6, I suggest you to upgrade to it. You can find the instructions in the following online help article: Upgrading to a newer version of RadEditor for MOSS


Kind regards,
Stanimir
the Telerik team

[David Stretch]

Hi there,

I held off from replying to this previously as we were due to upgrade the RadEditor so I thought I'd wait and see what happened after the upgrade (5.6.0.0 --> 5.8.8.5).  Unfortunately it's still the same on the newer version so I guess the problem is elsewhere.

The problem described above is when using the image editor when adding content to a Wiki list item.

When the image is saved, what context is the editor saving the image in?  Is it writing it as the current user, the app pool account or something else?

Thanks

[Stanimir]

Hi David,

Regarding your "credentials" question,  in the editor's dialogs impersonation is enabled, so every operation there is in the context of the currently logged user.


Regards,
Stanimir
the Telerik team

[David Stretch]

Thanks, so I guess it's not a permissions problem then as it throws the same error when performing the action as a site collection admin.

Is there any diagnostic logging I can enable to get more info about what's failing?

[Stanimir]

Hi David Stretch,

Could you check, if you experience the problem with the latest version of RadEditor for MOSS, which now is 5.8.11. I think that we made some changes in the content provider of the control, which might regard exactly this issue.


Best wishes,
Stanimir
the Telerik team

[David Stretch]

That's easier said than done as we use many custom page layouts all with the Telerik editor on, all of which have the version number embedded in them.

If you're sure that this new version contains changes which may fix the problem then I'll give it a go.  Do you have any more detail on the changes made?

Thanks!

[Stanimir]

Hello David Stretch,

There is no need to change the version in each page. All you have to do is add a dependentAssembly element as it is described in the following online help article: Upgrading to a newer version of RadEditor for MOSS

For example:

<dependentAssembly>
   <assemblyIdentity name="RadEditorSharePoint" publicKeyToken="1f131a624888eeed" culture="neutral" />
   <bindingRedirect oldVersion="1.0.0.0-5.8.11.0" newVersion="5.8.11.0" />
</dependentAssembly>

or

<dependentAssembly>
    <assemblyIdentity name="Telerik.Web.UI" publicKeyToken="121fae78165ba3d4" />
    <bindingRedirect oldVersion="1.0.0.0-2011.2.915.20" newVersion="2011.2.915.20" />
</dependentAssembly>

Best wishes,
Stanimir
the Telerik team