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problem in loading images and css

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Amir
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Amir asked on 29 Dec 2008, 11:10 AM
i have installed telerik rad controls developer version (Q3 2008 AJAX ASP).
but i have alot of problems about images and css files. All of the controls load without images and style.
for example my menu in my project or in telerik live demo has just text,no images and no style.
could you please tell me how can i fix this problem?
thanks

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Dimo
Telerik team
answered on 29 Dec 2008, 11:47 AM
Hi Amir,

Please make sure that you have runat="server" for the page <head> tag. Also, make sure that your ASP.NET AJAX-enabled website is properly configured.

http://www.telerik.com/help/aspnet-ajax/generalaspnetajaxinfo.html

I am sending you a sample web.config, which you can use as a reference.

You can also take a look at:

http://www.telerik.com/help/aspnet-ajax/web-resources-troubleshooting.html

Sincerely yours,
Dimo
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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Amir
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answered on 29 Dec 2008, 12:38 PM
thanks for your answer,
all configs in my pc are ok, it's interesting that i can not load skin images in live demo.
but when i use online demo, i can see all images and style.
should i setup any other things to view images and skins?

by the way: i'm sending an image of my problem in radwindow control. i think it will illustrate my problem.
http://i39.tinypic.com/ifvm92.jpg

thanks
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Dimo
Telerik team
answered on 29 Dec 2008, 12:50 PM
Hi Amir,

Some configurations seem not to be OK. Please refer to the following blog posts for more information:

http://blogs.telerik.com/atanaskorchev/posts/08-02-27/Web_Resources_demystified_Part_1.aspx

http://blogs.telerik.com/atanaskorchev/posts/08-02-28/Web_Resources_demystified_Part_2.aspx

http://blogs.telerik.com/atanaskorchev/posts/08-07-18/Web_Resources_demystified_Part_3_Troubleshooting.aspx

Sincerely yours,
Dimo
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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Amir
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answered on 30 Dec 2008, 09:01 AM
Hi dear
I read those blog posts and set all configuration in web.config. but unfortunately i could not load resource files
in my project and in live demos too.
i don't know what shall i do or what configuration can i change to fix my problem.
Do you have any other suggestions or recommendations?
thanks
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Dimo
Telerik team
answered on 30 Dec 2008, 12:01 PM
Hi Amir,

Can you please provide some more information, so that we can try to guess what exactly the problem is?

+ Are the CSS files' <link> tags present in the page HTML output?

+ Have you tried opening the CSS files by pasting their URLs directly in the address bar? What is the server's return code for the CSS files and embedded images?

+ Have you tried viewing your local application in other browsers (Firefox, Opera, etc)

+ Do you have any special browser addons related to banner blocking or security, which might block the embedded CSS files? What about browser security settings?

+ Have you modified your local Live Demos application in any way?

+ Please provide more information about your web server.

Try running a sample application on another computer, if you have access to one.

Finally, I am sending you an attached sample web project, which works correctly. If the background images are not displayed on your computer, then there is some problem with your web server.


Regards,
Dimo
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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