Problem in exporting radgrid to excel

[york]

Hi,
I have a program to export content of radgrid to excel file as follows:

RadGrid1.ExportSettings.IgnorePaging = true; (or false)
RadGrid1.ExportSettings.OpenInNewWindow = false;
RadGrid1.ExportSettings.ExportOnlyData = true;

RadGrid1.MasterTableView.ShowFooter = false;
RadGrid1.MasterTableView.AllowFilteringByColumn = true;
RadGrid1.ExportSettings.FileName = "FPG_Orders_All_Pages";

RadGrid1.MasterTableView.ExportToExcel();

It worked fine before. But recently it is very slow to open file dialogbox. Once clicking on open or save, it displays a box shown in image and seems downloading the current webpage containing the radgrid. I have to click on cancel and then it will popup excel windows. I want to know what causes this problem. Is there a upgrade of telerik for that?

Thanks.

[Daniel]

Hello York,

Could you please share the following information with me:
- RadGrid items count (total count, not page count)
- IE version
- RadControls version

I would also suggest that you try exporting the same RadGrid in Mozilla Firefox or Google Chrome to see if it is browser-specific problem.

Thanks,
Daniel
the Telerik team

[york]

Hi Daniel,

Radgrid.Items.Count = 0
Browser: IE 8
Radcontrol: 2010.1.323.35

How to export to filefox or chrome?

Thanks,
York

[Daniel]

Hello York,

I need to know how much items you have in your datasource (for example; database table).
Also I need to know what happens when you run the same website in other browsers like Chrome or Firefox. You just need to copy/paste the URL from IE address bar and paste it in the corresponding browser and then click on the export button.

Regards,
Daniel
the Telerik team