Printing web reports

[Tim]

I need a way to display my report directly in the web browser, ie without the Telerik frame, so that users can use the browser's Print function to print the entire page across multiple physical (paper) pages.

Currently, the only (inadequate) option we have, is to use the default Telerik report frame - the one with the 'Export' and 'Print' icons - which displays a scrollable viewport of the entire report, but only prints the visible portion.

How do I take the report out of the frame and display it directly in the browser window?

Cheers,
Tim

[Steve]

Hello Tim,

The print functionality for the web viewer requires that you have the Adobe Acrobat installed, because it uses its PDF plug-in for true print. If you do not have it installed, the print from the viewer falls back to the default browsers' printing capabilities, which as you have noticed print only the visible part on the screen.

All the best,
Steve
the Telerik team

[Tim]

Steve,

After reading your post, I installed Adobe Reader X (the latest version), which includes the plugin for Mozilla.

Previously, clicking on the 'Print' button in the Web Viewer would bring up a Windows print dialog and only print the visible portion of the page.

Now, when I click the 'Print' button, I see the Firefox 'loading' circle for a few seconds, then absolutely nothing happens. Nada. Zip.

I expected a dialog box to appear which would print the document as you outlined. A colleague also tried clicking the 'Print' icon on a Mac. He got the standard dialog which only printed the visible part of the document.

Are we missing something?

Tim

[Steve]

Hi Tim,

If the viewer does not detect the plug-in, it would open the default browser print dialog. If that is not happening, then there might be various reasons that disallow the print dialog to be opened from your browser e.g.:

• disabled javascript
• disabled pdf plugin - make sure it is enabled
• make sure that there are no other programs with the same functionality, e.g. Foxit as they may tamper with each other.

Regards,
Steve
the Telerik team

[EDUARDO]

I'm having the same problem working with an MacBook Air (Mozilla Firefox Browser)... I already install Adobe Reader X,  enable  pdf plugin  and it doesn't work,  It just let me print the visible page even if I choose print all my report.

Any other suggestion?

I don’t know what else to do… I tried everything that I read on your forum.

Regards!

[Massimiliano Bassili]

Eduardo, as far as I see from the system requirements page (http://www.telerik.com/products/reporting/getting-started/system-requirements.aspx), Mac OS is not supported. Although you might think that because you're using firefox and adobe acrobat the situation is the same, I can tell u first hand it is not. There are various differences in both programs on different operating systems i.e. Linux as well.

Cheers!