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Print doesn't work on Chrome

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Pat
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Pat asked on 08 Dec 2010, 05:32 AM
Until last week I've seen this problem, I think Chrome update itself to lastest version (8.0.552.215).
You can see this problem on Telerik Report demo page too. 
http://demos.telerik.com/reporting/sales-dashboard/demo.aspx

Regards

Update:
I got more info. Print button work fine on Chrome version (5.0.375.126). Maybe this is Chrome's problem.
I will report this to Google.

Update:
issue link: http://code.google.com/p/chromium/issues/detail?id=65834

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Peter
Telerik team
answered on 09 Dec 2010, 02:42 PM
Hello Pat,

Google Chrome with version 8 introduced a new Chrome PDF Viewer that is incompatible with Adobe's plugin. The Web Report Viewer uses the Adobe Reader's plugin for the print functionality. Thus in order for the printing to work, you have to enable the Adobe's plugin from chrome://plugins/ page.

Thank you for posting this issue in code.google.com.

All the best,
Peter
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Pat
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answered on 13 Dec 2010, 04:29 AM
Hello Peter,
Thank you for your response.
I check my Adobe Reader's plugin, I still enable. I've tried to disable Chrome PDF Viewer and reinstall Adobe Reader but they don't work.
However, some of my colleague have luck. so a solution is depend on each computer. 

Hello Peter,
Hello Peter,
Thank you for your response.
I check my Adobe Reader's plugin, I still enable. I've tried to disable Chrome PDF Viewer and reinstall Adobe Reader but they don't work. However, some of my colleague have luck. So I think a solution is depend on each computer and too difficult for end users. I hope we will find a better solution.

Regards,
Pat

updated:
After restart computer I check Chrome Plug-in and make sure Chrome PDF Viewer is disable and Adobe Reader is enable. And try again, finally It's work. Maybe just close and re-open browser isn't enough?


updated:
Google merge issue to this
http://code.google.com/p/chromium/issues/detail?id=66136  
and they will not fix it.




Hello Peter,
Thank you for your response.
I check my Adobe Reader's plugin, I still enable. I've tried to disable Chrome PDF Viewer and reinstall Adobe Reader but they don't work.
However, some of my colleague have luck. so a solution is depend on each computer. 

Hello Peter,sdas
0
Steve
Telerik team
answered on 15 Dec 2010, 05:38 PM
Hi Pat,

In all of our local tests, enabling the Adobe PDF plug-in automatically disabled the Chrome PDF plug-in and there is no even need for restarting the browser. Probably reinstalling Acrobat Reader on your end has something to do with this.

All the best,
Steve
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Pankaj
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answered on 03 May 2013, 06:12 AM
hi
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Peter
Telerik team
answered on 03 May 2013, 07:23 AM
Hello Pankaj,

The forum thread is from 2010. We have introduced a fix in Q3 2011 SP1.

Kind regards,
Peter
the Telerik team

Have you tried the new visualization options in Telerik Reporting Q1 2013? You can get them from your account.

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Pankaj
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answered on 03 May 2013, 07:25 AM
HI peter ,

for this we need to upgrade the telerik controls


Thanks 
Pankaj
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Peter
Telerik team
answered on 03 May 2013, 08:23 AM
Hi,

You have two options:

  • upgrade your reports to Telerik Reporting Q3 2011 SP1 or newer;
  • enable on Chrome the Adobe PDF plug-in.
For more information check out the True Print help article.

All the best,
Peter
the Telerik team

Have you tried the new visualization options in Telerik Reporting Q1 2013? You can get them from your account.

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