Picture doesnt appear

[Ahmad Fahmi]

Hi all,

i have a question to ask. I have to ask since i've search all over the google and this telerik forum for a similar case like mine, but i still haven't any answer related to my problem. I want to ask, what is the proper method to migrate RadControl application from one server (development server) to another server (production server). You can see the attachment, where 2 same website source code i placed in two different servers contains Telerik. Why is this happen and what is the solution?

i dont think permission is the reason why. because i've added "everyone" as user for this site.

really appreciate for any answer. Thank you.

[Shinu]

Hello Ahmad,

I am not quite sure on the exact reason of the issue. Please make sure that you have uploaded corresponding the image files to the production server.

Another reason for the problem might be that the Dev server runs the web site in IIS7. If so please see the following help article which provides guidance how to set the handlers in Integrated mode:
Registering the HttpHandlers on Windows Vista IIS 7 Integrated mode.

Thanks,
Shinu.

[Ahmad Fahmi]

the images uploaded, because i copy the exact source code folder to the production server. The IIS 7 issue might be the real issue. Thanks for the tips. 

[Ahmad Fahmi]

hi shinu, i found that it is already done as what the tutorial ask me to do. this is my
<web.config>

<httpHandlers>

      <remove verb="*" path="*.asmx" />

      <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false" />

      <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false" />

      <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" />

      <add path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" validate="false" />

      <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false" />

      <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />

      <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />

      <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" validate="false" />

        </httpHandlers>






while this is what it looks like at <handler>

<system.webServer>
        <validation validateIntegratedModeConfiguration="false" />
        <modules runAllManagedModulesForAllRequests="true">
            <remove name="RadCompression" />
            <add name="RadCompression" type="Telerik.Web.UI.RadCompression" preCondition="integratedMode" />
            <add name="ScriptModule" preCondition="integratedMode" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
        </modules>
        <handlers>
      <remove name="ChartImage_axd" />
      <remove name="Telerik_Web_UI_SpellCheckHandler_axd" />
      <remove name="Telerik_Web_UI_DialogHandler_aspx" />
      <remove name="Telerik_RadUploadProgressHandler_ashx" />
      <remove name="Telerik_Web_UI_WebResource_axd" />
      <remove name="WebServiceHandlerFactory-Integrated" />
            <add name="Telerik_Web_UI_SpellCheckHandler_axd" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" preCondition="integratedMode" />
            <add name="Telerik_Web_UI_DialogHandler_aspx" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" preCondition="integratedMode" />
            <add name="Telerik_Web_UI_WebResource_axd" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" preCondition="integratedMode" />
            <add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode" />
            <add name="Telerik_RadUploadProgressHandler_ashx" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" preCondition="integratedMode" />
            <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
            <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
            <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
        </handlers>
    </system.webServer>

but it still not working

[Ahmad Fahmi]

I solved this. It is because of server configuration. we need to enable / install the "Static Content" feature. 

credit to this site : http://forums.iis.net/p/1148674/1866517.aspx 

see attachment for the exact post. Hope this will help other person @ Telerik customer.

Thank you.