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Panel not working properly on Iphone

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AjaxPanel
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Paul
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Paul asked on 12 Jan 2016, 09:24 AM
There are three divs inside the panel: div1,div2,div3. Inside each div there is a linkbutton. Each link button runs scripts, but the final step of each button event is that it would switch the divs by using the attribute.add style property. Now, this works on FF, IE, and Chrome. However, there is a strange issue on IPhone, of which I cant really test as I dont have an iphone. The user who has the issue says they click on the button on div1 and it properly updates to div2. However, clicking upon the button in div2, does not update to div3 but the events in the button in div2 is still triggered. I tried this on my android device and I tried to emulate the iphone on Chrome, and I can't seem to replicate this issue. Is there any known issues in running the ajaxpanel/loadingpanel on iphone.

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Konstantin Dikov
Telerik team
answered on 13 Jan 2016, 12:48 PM
Hi Paul,

Since there are no known issues with RadAjaxLoadingPanel on iPhone, this could be related to the custom implementation and with the provided information only it will be impossible for us to determine what could be causing it.

With the above in mind, you could open a regular support ticket and attach a simplified version of your project that replicates the problem and that could be tested on our side.


Best Regards,
Konstantin Dikov
Telerik
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Paul
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answered on 20 Jan 2016, 03:13 AM
I have javascript in ClientEvents-OnResponseEnd, of which would reinitialize the javascript on the page. It doesn't look like the javascript would run. I tried on my android phone I don't seem to have any problems. It just seems that there's something with iphone. The issue the user is experiencing is sporadic. Most times it works but, at times it doesn't. The version of telerik I have is 2015.
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Konstantin Dikov
Telerik team
answered on 21 Jan 2016, 08:31 AM
Hello Paul,

Without a sample project and steps-to-reproduce it will be impossible to pinpoint what could be causing the issue, especially if it occurs sporadically.

If you can manage to isolate the problem in a sample project and find the exact steps for replicating it you could open a regular support ticket and attach it, so we can test it locally.


Kind Regards,
Konstantin Dikov
Telerik
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Konstantin Dikov
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Paul
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