Paid version converted to Trial version after using Telerik Control Panel to update

2 posts, 0 answers
  1. Dean K.
    Dean K. avatar
    2 posts
    Member since:
    Jun 2011

    Posted 11 Jun 2012 Link to this post

    Hi, I just used Telerik Control Panel to update my paid version of 2012 Q1 to 2012 Q2 and now my paid version is converted to Trial version.

    Do I need to uninstall everything, downlad paid version from your site and reinstall everything and why your Telerik Control Panel created this mess in the first place?

    Thanks.
  2. Dean
    Dean avatar
    64 posts
    Member since:
    Aug 2011

    Posted 11 Jun 2012 Link to this post

    Sorry, I recently requested email change from the sales team and it appears that this email change created this confusion. Thanks.
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