Paid license seemed to be replaced by trial license?

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Licensing
Angel
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Angel asked on 23 Oct 2024, 02:08 AM

I am trying to use npm version of kendo ui jquery, I have added it to my package.json and referenced the latest version I have access to which is 2023.1.425, when I try to use the license I have on my account I am getting the following error:

License activation failed for @progress/kendo-ui v2023.3.1114 Your trial license expired on 10/14/2023, 2:00:17 PM.

It seems the license is attempting to activate another version, to be more a specific a trial that has expired, I should still be able to use my perpetual license of the latest version I have access to which is 2023.1.425, but it seems the portal has rewritten latest license with a trial license?

any help with this should be appreciated

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Martin
Telerik team
answered on 25 Oct 2024, 12:17 PM

Hello, Angel,

From what I see, currently you don't own an active license, which is triggering the license message. Please refer to our License File page as well as the FAQ page for further details on the matter.

Let me know if you have any further questions.

Regards,
Martin
Progress Telerik

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Angel
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answered on 25 Oct 2024, 02:10 PM
So even tho I have the license for that version (which should be perpetual), you are saying that I need an active license to use that old version? 
Martin
Telerik team
commented on 30 Oct 2024, 11:34 AM

Hello, Angel,

The warning you are receiving hints that you have included Kendo version 2023.3.1114. Currently I only see a license that has expired on 2nd March 2023. That means that if you include a version which was published after that date (including 2023.1.425), you should be seeing the warning message. Could you please try with version 2023.1.117 to see if the message would go away?

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Angel
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