Hello!
I have a weird situation and I can't figure out why it is happening. We have a web page containing a hierarchical RadGrid. The grid is configured so that the pager allows the user to enter the page size. That's it, by default the page size is 25 (master rows) but the user can modify it.
The weird problem is that sometimes, after the user changes this value, the grid remains unchanged. The grid is placed inside a RadAjaxPanel having a RadAjaxLoadingPanel associated (displaying a progress bar). When changing the page size is not working, the loading panel is also not working (that's is, the progress bar is not visible).
As I said, this behavior seems to be completely random. If I close the page and run again the solution there are chances that things will work fine.
Do you have any ideea why this happens? Have you ever met such a situation? Maybe should I reinstall / repair Telerik controls?
Thanks, any suggestion is appreciated!
I have a weird situation and I can't figure out why it is happening. We have a web page containing a hierarchical RadGrid. The grid is configured so that the pager allows the user to enter the page size. That's it, by default the page size is 25 (master rows) but the user can modify it.
The weird problem is that sometimes, after the user changes this value, the grid remains unchanged. The grid is placed inside a RadAjaxPanel having a RadAjaxLoadingPanel associated (displaying a progress bar). When changing the page size is not working, the loading panel is also not working (that's is, the progress bar is not visible).
As I said, this behavior seems to be completely random. If I close the page and run again the solution there are chances that things will work fine.
Do you have any ideea why this happens? Have you ever met such a situation? Maybe should I reinstall / repair Telerik controls?
Thanks, any suggestion is appreciated!
1 Answer, 1 is accepted
0
Accepted
Hi Augustin,
From your description I suppose that the at some point a javascript errror is generated on the page which stops the ajax request execution and the loading panel is not displayed. Can you please inspect the traffic between the client and the server using the Fiddler tool or FireBug in order to track down the exact reason for the abnormality and eliminate it?
We will gladly assist you in solving the problem. You may also check whether removing the RadAjaxPanel and using RadAjaxManager to update the grid or plain postbacks makes a difference.
Best regards,
Stephen
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
From your description I suppose that the at some point a javascript errror is generated on the page which stops the ajax request execution and the loading panel is not displayed. Can you please inspect the traffic between the client and the server using the Fiddler tool or FireBug in order to track down the exact reason for the abnormality and eliminate it?
We will gladly assist you in solving the problem. You may also check whether removing the RadAjaxPanel and using RadAjaxManager to update the grid or plain postbacks makes a difference.
Best regards,
Stephen
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.