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Network error

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ClientExportManager
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Daniel
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Daniel asked on 26 Aug 2018, 10:54 PM

 

Hi, we're trying to export a page and running into problems with Chrome (68.0.3440.106) 64-bit. It attempts to download the file (PDF) and fails with a network error (see attached). I suspect it can't write to the location it's trying to download to but can't see where. Everything else in Chrome just downloads to C:\Users\user\Downloads. We've tried Incognito mode with same result. We're not experiencing the issue with IE11 or Edge. Also, we're using version 2018.2.710 of the controls.

Thanks

Daniel

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Rumen
Telerik team
answered on 28 Aug 2018, 07:00 AM
Hello Daniel,

My advice is to register the Pako.js library which should solve the network error that you get:

cdnjs.cloudflare.com/ajax/libs/pako/1.0.5/pako_deflate.min.js

The library is used in the demos, i.e.

<!-- Load Pako ZLIB library to enable PDF compression -->
    <script src="../../../Common/Scripts/pako.min.js"></script>

and there is a note about it in the introduction help article: http://docs.telerik.com/devtools/aspnet-ajax/controls/clientexportmanager/overview


Best regards,
Rumen
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Daniel
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answered on 30 Aug 2018, 01:49 AM
Thanks Rumen, that worked.
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Rumen
Telerik team
answered on 30 Aug 2018, 06:00 AM
Hi Daniel,

Thank you for confirming that the provided solution works!

I created a Knowledge base resource based on it. Here you go Download Failed - Network Error when exporting big data via RadClientExportManager.

Kind regards,
Rumen
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Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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