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multiple large documents, timeout(?)

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David
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David asked on 07 Oct 2008, 10:19 PM

I am running an evaluation copy of RadUpload for AJAX, in a .NET 3.5 environment. I have been ordered to support upload up to four files of 10 MB each. I am assuming my users run IE 7. These files are then to be saved into a SQL database.

But I haven't got that far.

That is because, if we post two files of  ~9 MB, the Rad Progress Bar does not show up. (It works fine for just one file, or for four little files.) Instead we get the classic IE bar at the bottom of the page, which then goes for about 60 seconds before collapse. By "collapse", I mean the whole page goes blank and in the URL textbox, we see this - 
http://mysite.com/Restricted/UploadDocuments.aspx?RadUrid=55c9fb99-3278-423d-811a-5eb3284bd1fe. (note the "radurid", which is set by Telerik and not by me.)

It looks like it's timing out on POST, but I had thought I'd set the web.config -

  <httpRuntime executionTimeout="600" maxRequestLength="10240" requestLengthDiskThreshold="10240" useFullyQualifiedRedirectUrl="false" minFreeThreads="8" minLocalRequestFreeThreads="4" appRequestQueueLimit="5000" enableKernelOutputCache="true" enableVersionHeader="true" requireRootedSaveAsPath="true" enable="true" shutdownTimeout="300" delayNotificationTimeout="5" waitChangeNotification="0" maxWaitChangeNotification="0" enableHeaderChecking="true" sendCacheControlHeader="true" apartmentThreading="false"/>

I also tried setting in C:\WINDOWS\system32\inetsrv\MetaBase.xml under IIsWebVirtualDir, a "four ten-megabyte" limit:

  AspMaxRequestEntityAllowed="42949672960"

I have error reporting on the server but it is not sending me reports on the "error".

How can I find out what this "error" (if it is an error), actually is...?

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Veselin Vasilev
Telerik team
answered on 08 Oct 2008, 07:32 AM
Hello David,

You have set the maxRequestLength property to 10MB, but when you try to upload two files 9MB each this makes the length of the request 18MB and that is why you cannot upload the files.
Please increase that property.

Sincerely yours,
Veselin Vasilev
the Telerik team

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