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Modal Display Problem in IE7

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zackwag
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zackwag asked on 05 Feb 2009, 07:53 PM
I'm having problems where modal radwindows are not displaying transparent backgrounds. It's intermittent and the only difference is the datasource of the radgrid.

Here's an example of the non-working modal: http://img4.imageshack.us/img4/903/detailsfr2.jpg

Here's an example of the working modal: http://img218.imageshack.us/img218/5627/workingbw6.jpg

This only happens in IE7 and only for certain datasources.

Does anyone have any idea what's going on?

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Georgi Tunev
Telerik team
answered on 06 Feb 2009, 09:37 AM
Hello zackwag,

Possible reasons for the behavior shown on your screenshot can be the following:
 
 - outdated video drivers
 - outdated directX
 - viewing on a laptop or older TFT display
 - very "high" webpage - lengthy content

Would you please examine the same page on another machine? If possible can you send us a live URL where we can check the problem as well? If this is a password protected site, you could send us login credentials in a support ticket - I can assure you that they will be used for checking the problem only.


Regards,
Georgi Tunev
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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zackwag
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answered on 06 Feb 2009, 04:42 PM
It works fine in IE7 in XP, but not on my Vista development machine.

Do you have any idea why this might be?
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Georgi Tunev
Telerik team
answered on 09 Feb 2009, 01:05 PM
Hello zackwag,

In my last reply, I noted several possible reasons for this problem - have you checked them? Also, could you please try opening our online demos on the machine where you experience these problems and let me know if you can reproduce the same behavior there?


Greetings,
Georgi Tunev
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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