Eugene Wong
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Eugene Wong
asked on 02 Nov 2012, 09:38 AM
Hi,
I have face an issue on the telerik radeditor whereby the table lines will go missing when i copy and paste the content from a msword document to the telerik radeditor after i save it and redisplay it.
The initialContent.jpg is the screenshot when i copy and paste the content. it looks ok and den i save the content of the radeditor into a database.
After which, when i load the contents back to the radEditor, the table lines had gone missing. Please refer to outcomecontent.jpg.
What might be the cause? is there any possible workaround?
Regards
I have face an issue on the telerik radeditor whereby the table lines will go missing when i copy and paste the content from a msword document to the telerik radeditor after i save it and redisplay it.
The initialContent.jpg is the screenshot when i copy and paste the content. it looks ok and den i save the content of the radeditor into a database.
After which, when i load the contents back to the radEditor, the table lines had gone missing. Please refer to outcomecontent.jpg.
What might be the cause? is there any possible workaround?
Regards
4 Answers, 1 is accepted
0
Hello,
Can you please set the ContentAreaCssFile property to point to an empty CSS file and test again?
Kind regards,
Rumen
the Telerik team
Can you please set the ContentAreaCssFile property to point to an empty CSS file and test again?
Kind regards,
Rumen
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Eugene Wong
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answered on 05 Nov 2012, 04:01 AM
Hi Rumen,
I have try the method as you have suggested, but it still does not resolve the problem. When i open using (browser mode: IE9 and document mode: IE8/IE9) is fine, but the table line went missing on (browser mode: IE9 compat view & document mode: IE7) browser.
Regards
I have try the method as you have suggested, but it still does not resolve the problem. When i open using (browser mode: IE9 and document mode: IE8/IE9) is fine, but the table line went missing on (browser mode: IE9 compat view & document mode: IE7) browser.
Regards
0
Hi Eugene,
I tried to reproduce the issue with the provided additional information but to no avail. I have prepared a video demonstrating my test. Could you please see if I am missing something?
http://screencast.com/t/uyfLMG4fCwiI
Also, could you please open formal support ticket and provide sample fully runnable project reproducing the issue along with the MSWord document containing the pasted content?
Greetings,
Dobromir
the Telerik team
I tried to reproduce the issue with the provided additional information but to no avail. I have prepared a video demonstrating my test. Could you please see if I am missing something?
http://screencast.com/t/uyfLMG4fCwiI
Also, could you please open formal support ticket and provide sample fully runnable project reproducing the issue along with the MSWord document containing the pasted content?
Greetings,
Dobromir
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Eugene Wong
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answered on 06 Nov 2012, 02:33 AM
Hi Dobromir,
It might be the document content that has produce the issue. I will raise the ticket. Thanks.
Regards.
It might be the document content that has produce the issue. I will raise the ticket. Thanks.
Regards.