Missing Arrow in tooltip

8 posts, 1 answers
  1. Markus
    Markus avatar
    196 posts
    Member since:
    Dec 2007

    Posted 27 May 2008 Link to this post

    Since Q1 2008 or the follwing bug fix tooltip no more shows an arrow. I find the property "ShowCallout", but it is set to True. What is the probllem here?

  2. Answer
    Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 27 May 2008 Link to this post

    Hello Markus,

    There was such a problem with previous versions of RadToolTip but we fixed it as you can test in this online demo.

    Would you please upgrade to the last version of RadControls for ASP.NEt AJAX (2008.1 515) and test your project again?

    In case you still experience problems, please provide more detailed information about the used skin and your settings.

    Kind regards,
    Svetlina
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  3. Markus
    Markus avatar
    196 posts
    Member since:
    Dec 2007

    Posted 28 May 2008 Link to this post

    It still exist with Version 515, here is the code I use:
    This as ASPX code I use:
        <telerik:RadToolTipManager ID="rttMain" runat="server" Animation="None" ContentScrolling="Auto" Position="BottomRight" RelativeTo="Element" ShowEvent="OnMouseOver" Skin="Office2007" AutoCloseDelay="1000" Height="260px" ShowDelay="500" ShowCallout="true" Sticky="True" OnClientBeforeShow="TooltipOnClientBeforeShow">  
            <TargetControls> 
                <telerik:ToolTipTargetControl IsClientID="False" TargetControlID="imgInfoShiftNo" Value="" /> 
                <telerik:ToolTipTargetControl IsClientID="False" TargetControlID="imgInfoWagePersNo" Value="" /> 
                <telerik:ToolTipTargetControl IsClientID="False" TargetControlID="imgInfoWageShiftNo" Value="" /> 
            </TargetControls> 
        </telerik:RadToolTipManager> 
     

    Her is the code of OnClientBeforeShow:
        function TooltipOnClientBeforeShow(sender, eventArgs)  
        {  
            sender._popupBehavior.set_keepInScreenBounds(false)  
        }  
     
  4. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 28 May 2008 Link to this post

    Hello Markus,

    Thank you for reporting this problem, I was able to reproduce it. The callout is working as expected with all other skins except for the Office2007 one.

    I suggest to add the following CSS in your page's head:

    .ToolTipCallout.BottomRight  
    {  
        displayblock !important;  
    }  
     


    All the best,
    Svetlina
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  5. Markus
    Markus avatar
    196 posts
    Member since:
    Dec 2007

    Posted 29 May 2008 Link to this post

    Hello Svetlina,

    thanks for hint, but it is not working.

    Regards Markus
  6. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 29 May 2008 Link to this post

    Hi Markus,

    Please, accept my sincere apologies for my mistake - the correct CSS you should use is the following one:

      .visiblecallout .ToolTipCallout     
        {     
        displayblock !important;     
        }    

    For your convenience I am attaching my testing project.

    Regards,
    Svetlina
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  7. Markus
    Markus avatar
    196 posts
    Member since:
    Dec 2007

    Posted 29 May 2008 Link to this post

    Hello Svetlina,

    The small mistake is no problem, no it is working. Thanks! But Ithink this is just a workarround and the real problem is solved in the next release?

    Regards Markus
  8. Tervel
    Admin
    Tervel avatar
    1337 posts

    Posted 29 May 2008 Link to this post

    Hello Markus,

    Yes, it will be solved in the next official Telerik.Web.UI update.

    Kind regards,
    Tervel
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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