Menu re-opens after exporting from a grid

3 posts, 0 answers
  1. bdrennen
    bdrennen avatar
    36 posts
    Member since:
    Dec 2009

    Posted 06 Apr 2017 Link to this post

    I have a page with a RadGrid. Several functions for the grid are in a RadMenu. Several of the functions trigger a JavaScript function to open dialogs, windows, and whatnot, while another menu item does a postback to export the contents of the grid to a .csv file. Everything works fine, with the exception of the export. The menu works properly up to the point where the postback completes and the .csv begins downloading. At that point, the menu re-opens with the Export item highlighted. Is there any way to keep the menu from re-opening after the export is complete?

    Here's my menu:

    <telerik:RadMenu ID="RadMenu1" runat="server"
            <telerik:RadMenuItem Text="Menu" PostBack="false">
                    <telerik:RadMenuItem Text="Save..." />
                    <telerik:RadMenuItem Text="Save As..." Enabled="false" Visible="false" />
                    <telerik:RadMenuItem Text="Delete" Enabled="false"/>
                    <telerik:RadMenuItem Text="|" runat="server" IsSeparator="True" />
                    <telerik:RadMenuItem Text="Schedule..." />
                    <telerik:RadMenuItem Text="Export" />
                    <telerik:RadMenuItem Text="Print" />
                    <telerik:RadMenuItem Text="|" runat="server" IsSeparator="True" />
                    <telerik:RadMenuItem Text="Reset Grid" />


    Here's the JavaScript that sits behind the menu:


    function OnClientItemClicking(sender , args) {
        var itemText = args.get_item().get_text();
        switch(itemText) {
            case "Save...":
                args.set_cancel(true); // Cancel postback
                window.radopen("SaveQueryForm.aspx?KEY=<%= _queryKey %>&user=<%= _username %>&saveKey=<%= _saveKey %>", "RadWindow1");
            case "Save As...":
                args.set_cancel(true); // Cancel postback
                window.radopen("SaveQueryForm.aspx?KEY=<%= _queryKey %>&user=<%= _username %>", "RadWindow1");
            case "Delete":
                args.set_cancel(true); // Cancel postback
                window.radopen("DeleteQueryForm.aspx?savekey=<%= _saveKey %>&&user=<%= _username %>", "RadWindow2");
            case "Schedule...":
                args.set_cancel(true); // Cancel postback
                window.radopen("ScheduleForm.aspx?KEY=<%= _saveKey %>&user=<%= _username %>", "RadWindow3");
            case "Print":
                args.set_cancel(true); // Cancel postback
        } // end switch
        if (itemText != "Menu") {
        } // end if
    } // end OnClientItemClicking
    function closeMenu() {
        var menu = $find("<%=RadMenu1.ClientID %>");
        var item = menu.findItemByText("Menu");
        setTimeout(function() {
        }, 0);
    } // end closeMenu


    The codebehind that handles the export:

    protected void RadMenu1_ItemClick(object sender, RadMenuEventArgs e) {
        switch (e.Item.Text) {
            case "Export":
        } // end switch
    } // end RadMenu1_ItemClick
    protected void exportGridToCSV() {
        RadGrid1.ExportSettings.ExportOnlyData = false;
        RadGrid1.ExportSettings.IgnorePaging = true;
        RadGrid1.ExportSettings.OpenInNewWindow = true;
        RadGrid1.ExportSettings.FileName = ("Student Data Export - " + DateTime.Now.ToShortDateString()).Replace(' ', '_');
    } // end exportGridToCSV


    Any ideas on what I can do to keep the menu from re-opening after the export?

  2. Dimitar
    Dimitar avatar
    457 posts

    Posted 11 Apr 2017 Link to this post


    This is a known issue and it has been logged for fixing. It is a regression and it is working correctly with 2016 R2 504 You may use the following Ideas & Feedback Portal item to track its status, vote for it and add comments. I am afraid that currently there is no workaround for this issue.

    Feel free to contact us again, if you have any questions.

    Telerik by Progress
    Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  3. bdrennen
    bdrennen avatar
    36 posts
    Member since:
    Dec 2009

    Posted 11 Apr 2017 in reply to Dimitar Link to this post

    Aha! Thank you for letting me know there currently isn't a workaround--this was driving me batty. I'll keep a lookout for the fix in a future release.

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