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Menu not properly loading with Flash Animation

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ramagirl
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ramagirl asked on 07 Jan 2010, 09:18 PM
Hi!

I have a page that contains the RadMenu and a flash .SWF file. Everything loads fine until mouse hovers over the radmenu while the .swf is animating. It's as though the radmenu is having problem "loading" the drop menu while the .swf is still animating. When the animation is at a complete stop, the radmenu works perfectly.

Has anyone has this problem? If so, how was it resolved?

Thanks,
karly

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Poul Henningsen
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answered on 08 Jan 2010, 08:35 AM
hm, interesting case... some more details please? OS, browser name and version, version of radmenu (radcontrols), sample code ....
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ramagirl
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answered on 08 Jan 2010, 12:40 PM
Hi!

Basically, I have the RadMenu on the top of my flash animation. While the flash is "animating", and the mouse is hovered over the RadMenu at the same time, the menu does not drop as quickly. It looks like it's trying to load but waiting for the flash to stop animating before it drops down smoothly and quickly. Does that make sense?

I really need this fix before Monday. Hopefully, I can get some quick help!

If you would like to take a look at it, please give me your email address and I'll email you the link. It will make more sense when you see it.

Thanks,
Karly

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ramagirl
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answered on 08 Jan 2010, 06:46 PM
Basically, the Radmenu child item has a delay when the flash is animating in the background. When the animation stops, the Radmenu has no delays...
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Kamen Bundev
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answered on 11 Jan 2010, 10:09 AM
Hello Karly,

We didn't experience any such behavior of RadMenu and Flash. However we also can't help you without knowing what browser you use, your RadControls for ASP.NET AJAX version and it will be best if you send us a live URL where we can reproduce the issue, but we can also do with some markup and the swf in question (sample project).

Kind regards,
Kamen Bundev
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ramagirl
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answered on 11 Jan 2010, 08:58 PM

I have a private URL to the site with the issues, however, I would prefer sending you the link via email rather than posting it here. Can I have a direct email?

I'm currently using Radmenu version Q2 2009 SP1 with I.E 7 and Firefox 3.5.6

Thank you,

Karly

 

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Poul Henningsen
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answered on 12 Jan 2010, 09:52 AM
hey, Karly. If you need to send private data to Telerik, you'd better open a support ticket. Check this blog post for details on the different support channels - http://blogs.telerik.com/blogs/posts/09-12-21/getting_the_best_out_of_telerik_support.aspx.
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Pat Huesers
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answered on 30 Sep 2011, 03:40 PM

Was there any resolution to this problem?   I am experiencing a similar issue. 

We are using Flowplayer to stream video to our web page. ( http://flowplayer.org/plugins/streaming/rtmp.html )

As soon as the video begins playing, the menus will not drop down when hovered over.  Normally, when we hover our mouse over a menu, it will drop down with a list of other items to click.  The main (root) area of the menu still displays on the page and when we click on a root menu link, it does bring us to a new page.  It is only the "dropping down" of the menu that does not work.

When the video stops playing, the menus still do not work.  If the page is refreshed, the menu's start working again (until a new video is loaded).

We are using IE 8
Telerik.web.ui  2011.1.315.40

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Kate
Telerik team
answered on 04 Oct 2011, 02:35 PM
Hello Pat,

We were not able to reproduce the issue that Karly described neither did we receive a runnable project to inspect it. My suggestion to you would be to open a support ticket and send us either a live url or a simplified runnable project. Thus we could determine why you encounter this behavior and help you out with a suitable solution.

Regards,
Kate
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Pat Huesers
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answered on 06 Oct 2011, 08:24 PM
Update!  The solution has been found. 

Here is the code for embedding flash video on my page:

 

 

<object id="flowplayer" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" width="800" height="600">

 

 

 

<param name="movie" value="flowplayer-3.2.7.swf" />

 

 

 

<param name="flashvars"

 

 

 

value='config={"clip":"<%#Eval("vfilename")%>"}' />

This code breaks the Rad Menu. It wasn't obvious because there was no "error" in visual studio, but the end tag for object was missing.  I added  </object>  to close the beginning tag. After doing this simple task, the Rad Menu began to work properly again.  I haven't tested, but i am suspicious that any time there is a syntax error/warning on the page like this, that Rad Menu may break. There was no error when running the page. There was no Javascript error either, so the cause was very transparent.


 

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Kate
Telerik team
answered on 07 Oct 2011, 12:14 PM
Hello Pat,

I am happy to hear that you could solve the issue and thank you for the update since it could help someone else that is facing the same behavior.

Regards,
Kate
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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ramagirl
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Poul Henningsen
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ramagirl
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Kamen Bundev
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Pat Huesers
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Kate
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