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Lost Data

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RichTextBox
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Suzanne
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Suzanne asked on 17 Mar 2016, 10:52 AM

My user lost their data and I got the following error message:

Word encountered an error processing the XML file tmp714D.docx
Unexpected end of input.
Location:  Part: /word/document.xml, Line: 1, Column: 4287
   at Microsoft.Office.Interop.Word.Range.InsertFile(String FileName, Object& Range, Object& ConfirmConversions, Object& Link, Object& Attachment)

Any thoughts? I have the feeling the data is easily corrupted when the user does copy/paste.

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Suzanne
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answered on 04 Jun 2016, 03:46 PM
I am having this exact problem, and I also have noticed that the richtextbox becomes unstables when the user does copy/paste. Any thoughts. I would buy an update if I thought it was more stable...mine is a few years old.
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Mihail
Telerik team
answered on 08 Jun 2016, 06:58 AM
Hello Suzanne,

We are unaware of such a problem. As you mentioned that you are using an old version of our WPF controls I can recommend you to download a new trial and test if the problems still persist.

Regards,
Mihail
Telerik
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Mihail
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