Link is not added when adding a document using Document Manager in Internet Explorer

3 posts, 1 answers
  1. Boyan
    Boyan avatar
    17 posts
    Member since:
    Feb 2011

    Posted 03 Dec 2013 Link to this post

    Hi.

    I am using version 2012.3.1308.40 of the Telerik controls. I have an aspx page with a RadEditor control. When I try to add a link to a document using the Document Manager, nothing gets added after I click insert.

    This only happens in IE.

    The issue doesn't seem to occur always. Adding a link to a document worked correctly a few times when I tried adding the document before adding any other text. It also worked a few times when I highlighted some text and then clicked on the Document Manager. In those cases, it added the <a> tags around the highlighted text correctly. All the other times I tried as well as each time I would try to add a link inside text that was already there, it did not add anything -- neither the text nor the <a> tag.

    Any help is appreciated.
    Thanks
  2. Answer
    Ianko
    Admin
    Ianko avatar
    1934 posts

    Posted 05 Dec 2013 Link to this post

    Hello Boyan,

    I recommend trying to reproduce the problem with our live example of the RadEditor control. If the problem is reproducible, please get back to me with the exact steps leading to the problem, so that i could be able to investigate them.

    If everything seems to be working fine with the demo, I suggest upgrading the used version of RadControls with the latest available one.

    Regards,
    Ianko
    Telerik
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  3. Boyan
    Boyan avatar
    17 posts
    Member since:
    Feb 2011

    Posted 20 Dec 2013 Link to this post

    Thanks Ianko.

    After upgrading to the newest version of RadControls, I cannot reproduce the issue, so I assume whatever it was, it has been solved.
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