Hi - we have hundreds of thousands of users that access PDF documents using our products, which use the KendoPdfViewer for jQuery to display PDF documents in a web Application. We are receiving reports that some users are seeing pixelation, or dropped pixels, in many PDF documents. If they download the document and open it in a viewer of their choice, it is fine. Incidentally, I see the same pixelation on your demo page for KendoPdfViewer (https://demos.telerik.com/kendo-ui/pdfviewer/index). I have one machine in my possession (Windows 10) that seems to have the problem. I have tried several different browsers and the result is the same. I have a Windows 11 machine that works fine. I tried upgrading pdf.js to the latest version, and updated Kendo to 2022.3.1109 - only slight improvement. I uploaded screenshots highlighting the issue both on Telerik's page and ours.
Has anyone else encountered this? Did you find a solution?
We love Telerik but will need to find an alternative soon if we cannot resolve this problem.