Kendo UI for jQuery doesn't work at all on iPad Mini 4 (iOS 12.4) after version 2024.1..319

[ChrisM]

Hello,

Kendo UI for jQuery doesn't work at all on iPad Mini 4 (iOS 12.4) after version 2024.1..319 I have also tested on IOS 13 and seems to be problem here as well. All newer versions of iOS work correctly.

More specifically kendo versions:

• 2023.3.1114   Works correctly
  
• 2024.1.130    Works correctly
  
• 2024.1.319    Produces an Error (kendo.version is undefined)
  
• 2024.2.514   Produces an Error (kendo.version is undefined)
• 2024.3.806  Produces an Error (kendo.version is undefined)
  
• 2024.3.1015 Produces an Error (kendo.version is undefined)

I've created a dojo just to show the kendo.version and I tested on online test environment.

https://dojo.telerik.com/HKrcQCJW

On attached screenshots you can find the error on 2024.1.319 and how it works correctly on 2023.3.1114 & 2024.1.130.

Please advise.

Regards

[Martin]

Hello, Chris,

I tested the provided example on an iPad mini 5 device (iOS 15) and the version was displayed as expected. Could you please let me know of any other details that might help us to reproduce the problem?

Regards,
Martin
Progress Telerik

[ChrisM]

Hello Martin,

 

The problem occurs surely on iOS 12 (see attached screenshots) on iPad Mini 4. I've also tested on iPhone with same IOS 12 and the same error occur there.

In addition the error seems to happen on IOS 13 (but I dont have test devices with that OS).

The attached screenshot show the problem and the dojo contain the code to repro.

 

 

[Martin]

Hello, Chris,

We managed to reproduce the issue on iOS 12. However, our Operation System support is for the two latest versions of the OS at the time of the Kendo release. As iOS was released in 2018, it falls outside of the boundaries mentioned in the article. Kindly upgrade your iOS version as the error doesn't occur there. 

Let me know if you have any further questions.

Regards,
Martin
Progress Telerik