Kendo UI for Jquery and React

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Licensing
Stevan
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Stevan asked on 06 Mar 2023, 10:32 AM | edited on 08 Mar 2023, 10:23 AM

Hello there,

We are using both Kendo UI for Jquery and React in our project.
Should we follow both (different) approaches for each of them when it comes to apllying license in newer version of Kendo suite?

We also have issues with our license. Once we applied it we got error that license is not valid.

Best regards,
-Stevan

Nikolay
Telerik team
commented on 09 Mar 2023, 08:23 AM

Hi Stevan,

Generally, all Kendo UI bundles cover licenses for KendoReact and Kendo UI for jQuery. so no double applying is needed.

Could you please share the error you are encountering?

Finally, I checked your account license and it seems currently there is no active one. The trial expired in January 2023. Am I missing something?

Regards,

Nikolay

Stevan
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commented on 09 Mar 2023, 12:04 PM

Hello Nikolay,
I see, the license I was refering to even though I did not say which one it was is corporate license we use at Microsoft.
We are currently experiencing warnings saying that license activation failed. I followed your example approach to applying license but I get the error saying that the license is not valid. I tried using both yarn and npx commands from the docs (https://www.telerik.com/kendo-react-ui/components/my-license/#toc-install-or-update-a-license-key).
Here is the error msg

Nikolay
Telerik team
commented on 14 Mar 2023, 08:49 AM

Hi Stevan,

This email you are contacting us from is not associated with a license. Could you please confirm the licensed client ID or license holder's email address?

Also, feel free to contact us from the licensed account by submitting a private support thread. This will allow s to locate the license and help further.

Regards,

Nikolay

Stevan
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commented on 14 Mar 2023, 02:19 PM

Hello Nikolay,
Our corporate license client id is PE6690655. Email associated with the license is weipingh@microsoft.com

-Stevan
Nikolay
Telerik team
commented on 17 Mar 2023, 10:59 AM

Hi Stevan,

Thank you for sharing this information. 

This email, indeed, is accosted with a license, thus, I recommend contacting us from it by submitting a private support thread. This information is sensitive and I don't think its a good idea to discuss it in a public thread.

Regards,

Nikolay

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