Hello,
We are having issues with the Sales Dashboard demo for Telerik Reporting available here: http://demos.telerik.com/reporting/sales-dashboard/demo.aspx - namely, the report itself will not scroll on our iPad 2's. Any attempts to scroll just move the page instead of scrolling the report.
Is this a known issue? Are there any suggested workarounds?
We are having issues with the Sales Dashboard demo for Telerik Reporting available here: http://demos.telerik.com/reporting/sales-dashboard/demo.aspx - namely, the report itself will not scroll on our iPad 2's. Any attempts to scroll just move the page instead of scrolling the report.
Is this a known issue? Are there any suggested workarounds?
4 Answers, 1 is accepted
0
Hi Jeremy,
You've specified that you have a problem with the DashBoard demo in particular, but the same issue should be visible in the other demo reports as well. You see the ASP.NET report viewer displays the report in an iframe and according to iPad user guide, which is bookmarked in Safari on iPad, scrolling by dragging a finger just scrolls the overall page, not the frame. To scroll the contents of the frame, you should scroll with two fingers in parallel, within the frame.
On a side note, searching for scrolling within an iframe on iPad/iPad2 shows numerous topics where people discuss that this approach does not work in many cases and is considered to be a problem with the iPad browser.
Regards,
Steve
the Telerik team
You've specified that you have a problem with the DashBoard demo in particular, but the same issue should be visible in the other demo reports as well. You see the ASP.NET report viewer displays the report in an iframe and according to iPad user guide, which is bookmarked in Safari on iPad, scrolling by dragging a finger just scrolls the overall page, not the frame. To scroll the contents of the frame, you should scroll with two fingers in parallel, within the frame.
On a side note, searching for scrolling within an iframe on iPad/iPad2 shows numerous topics where people discuss that this approach does not work in many cases and is considered to be a problem with the iPad browser.
Regards,
Steve
the Telerik team
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Jeremy
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answered on 12 Mar 2012, 02:27 PM
Hello,
Thanks for your reply.
We had been attempting the two-finger-scroll on the iframe and it wasn't working for that demo. We had run into the same issue on other demos but I used this one as an example.
Thanks for the heads up.
Thanks for your reply.
We had been attempting the two-finger-scroll on the iframe and it wasn't working for that demo. We had run into the same issue on other demos but I used this one as an example.
Thanks for the heads up.
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pembajak
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answered on 20 Sep 2012, 09:00 AM
Hello Steve,
I tried dashboard and other demo on IPAD 3, two fingers technique still does not work Just wondering whether there is work around on this yet?
I tried dashboard and other demo on IPAD 3, two fingers technique still does not work Just wondering whether there is work around on this yet?
0
Hi pembajak,
We have no control over how mobile browsers on touch screen devices handle scrolling and this is not something that needs fixing on our end.
All the best,
Steve
the Telerik team
We have no control over how mobile browsers on touch screen devices handle scrolling and this is not something that needs fixing on our end.
All the best,
Steve
the Telerik team
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