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Issue with PdfjsProcessingSettings

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PdfViewer

This is a migrated thread and some comments may be shown as answers.

Jens asked on 10 Mar 2020, 11:24 AM

screen.png

Hello,

i try to show a pdf file with the PdfjsProcessingSettings, but i get the message "file fails to process."
What have i made wrong?

<telerik:RadScriptManager runat="server" ID="RadScriptManager" />

<telerik:RadSkinManager ID="RadSkinManager1" runat="server" ShowChooser="true" />

<script type="text/javascript">

window.pdfjsLib.GlobalWorkerOptions.workerSrc = 'https://cdnjs.cloudflare.com/ajax/libs/pdf.js/2.2.2/pdf.worker.js';

</script>

<telerik:RadPdfViewer runat="server" ID="RadPdfViewer1" RenderMode="Lightweight" Height="550px" Width="900px" Scale="1.5" ActivePage="1">

<PdfjsProcessingSettings File="unterlagen.pdf">

</PdfjsProcessingSettings>

</telerik:RadPdfViewer>

<script>

kendo.pdfviewer.pdfjs.processor.fn._updateDocument = function (file) {

if (this.pdf) {

this.pdf.loadingTask.destroy();

}

this.file = file;

};

</script>

Best regards
Jens

17 Answers, 1 is accepted

answered on 17 May 2020, 03:08 PM

I have the same issue "PDF file fails to process". However, i can load a PDF that is on the disk, but not on the internet.

I took your demo and tried the local document

<telerik:RadPdfViewer runat="server" ID="RadPdfViewer1" Height="550px" Width="100%" Scale="0.9">

<PdfjsProcessingSettings File="Document.pdf" />

</telerik:RadPdfViewer>

... the i replaced with a internet file..

<telerik:RadPdfViewer runat="server" ID="RadPdfViewer2" Height="550px" Width="100%" Scale="0.9">

<PdfjsProcessingSettings File="http://www.africau.edu/images/default/sample.pdf" />

</telerik:RadPdfViewer>

So i downloaded the "sample.pdf" to the local drive and it worked opening it with the PDFViewer. If the viewer FAILS with the error above it can not open the file, as it just states "Loading...". To wrap this issue up. If the PDFViewer fails with the "PDF file fails to process", it can never open any PDF after it fails. The same file on the internet could not be opened with the PDFViewer, but once it is local it can open fine.

BTW, I see you fixed the file upload, however, i am trying to attach the sample.pdf which is 3kb, but it fails as it states its larger than 2MB.

answered on 18 May 2020, 11:57 AM

Hi Brian,

It looks like that the file does not have the needed permissions and access to be loaded by the browser and pdf.js library because I get this error in the DevTools console:

Access to fetch at 'http://www.africau.edu/images/default/sample.pdf' from origin 'http://localhost:57873' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.
www.africau.edu/images/default/sample.pdf:1 Failed to load resource: net::ERR_FAILED

Do you get the same error in your DevTools console:

If the files is accessible or the PdfViewer app is hosted on the same server, the file should be loaded properly with the provided URL.

Otherwise, you can use the Telerik Document Processing library to convert it to a stream and to load it in the PdfViewer - as shown in the following demo:

PdfViewer - Convert, View and Download Different Formats:

        protected void RadAsyncUpload1_FileUploaded(object sender, FileUploadedEventArgs e)
        {
            byte[] renderedBytes = null;
            string extention = Path.GetExtension(e.File.FileName);
 
            // RadFlow Documents
            if (Regex.IsMatch(extention, ".docx|.rtf|.html|.txt"))
            {
                IFormatProvider<RadFlowDocument> provider = null;
                RadFlowDocument document = null;
 
                switch (extention)
                {
                    case ".docx": provider = new DocxFormatProvider(); break;
                    case ".rtf": provider = new RtfFormatProvider(); break;
                    case ".html": provider = new HtmlFormatProvider(); break;
                    case ".txt": provider = new TxtFormatProvider(); break;
                    default: provider = null; break;
                }
 
                document = provider.Import(e.File.InputStream);
 
                Telerik.Windows.Documents.Flow.FormatProviders.Pdf.PdfFormatProvider pdfProvider = new
               Telerik.Windows.Documents.Flow.FormatProviders.Pdf.PdfFormatProvider();
 
                using (MemoryStream ms = new MemoryStream())
                {
                    pdfProvider.Export(document, ms);
                    renderedBytes = ms.ToArray();
                }
            }
 
            // Workbook Documents
            else if (Regex.IsMatch(extention, ".xlsx|.csv"))
            {
                IWorkbookFormatProvider provider = null;
                Workbook document = null;
 
                switch (extention)
                {
                    case ".xlsx": provider = new XlsxFormatProvider(); break;
                    case ".csv": provider = new CsvFormatProvider(); break;
                    default: provider = null; break;
                }
 
                document = provider.Import(e.File.InputStream);
 
                Telerik.Windows.Documents.Spreadsheet.FormatProviders.Pdf.PdfFormatProvider pdfProvider = new
              Telerik.Windows.Documents.Spreadsheet.FormatProviders.Pdf.PdfFormatProvider();
 
                using (MemoryStream ms = new MemoryStream())
                {
                    pdfProvider.Export(document, ms);
                    renderedBytes = ms.ToArray();
                }
            }
 
            RadLabel1.Text = "Displayed Document: <b>" + e.File.FileName + "</b>";
 
            RadPdfViewer1.PdfjsProcessingSettings.FileSettings.Data = Convert.ToBase64String(renderedBytes);
        }

Regards,
Rumen
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answered on 19 May 2020, 08:26 PM

Hi Rumen,

Yes, your right i get the same result as you, the origin policy. I am able to access on the same domain, so we are okay using this control. The concern was if it fails, it can never open another doc unless you refresh the page. But its seems ajaxifying the control work for this, as below. I can swap back and forth and the PDF is loaded.

<telerik:RadAjaxPanel runat="server">

<telerik:RadButton runat="server" ID="RadButtonLoadGood" RenderMode="Lightweight" Text="Load Good Doc" OnClick="RadButtonLoadGood_Click" />

<telerik:RadButton runat="server" ID="RadButtonLoadBad" RenderMode="Lightweight" Text="Load Bad Doc" OnClick="RadButtonLoadBad_Click" />

<telerik:RadPdfViewer runat="server" ID="RadPdfViewer2" Height="550px" Width="100%" Scale="0.9">

<PdfjsProcessingSettings>

</PdfjsProcessingSettings>

</telerik:RadPdfViewer>

</telerik:RadAjaxPanel>

answered on 01 Dec 2020, 09:58 AM

Basically, you can have redirects defined in different parts of the project, e.g. Global.asax. Check points 2, 3, and 4 in this KB article on the matter: Error: Web.config registration missing! The Telerik dialogs require a HttpHandler registration in the web.config file.

Once again, if you experience any troubles please explain what the problem is and provide instructions on how to replicate them.

Regards,
Rumen
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answered on 16 Feb 2021, 06:47 PM

errortelerik.png

I am finding this control frustrating. Seems to me that 20 years ago there was a control you could put in your sites / forms that had an OPEN command and that was it. I am not even sure what I am supposed to do with this control. Set the Name and wait for things to happen? When I hard code the address to a known HTML address it sits with LOADING... on the page forever.

Why was such a simple concept made difficult? I gather the functionality has been moved client side but what is the point of showing people PDF files they have on their own computer or could access without my web page anyways?

But more frustrating is that it does not give any useful errors and your demo's which are usually very good, do not seem to include what HAS TO BE the most common use case: showing someone a file contained on your server that they can only access on our server?

answered on 19 Feb 2021, 12:26 PM

Hello Brett,

Thanks a lot for the shared feedback. We will update our documentation right away with detailed information regarding the paths accepted by RadPdfViewer.

The control uses Pdf.js framework for file processing, which currently allows two type of paths:

Relative paths to PDF files plaved inside the application root directory. You can either hardcode it or use the Select Project item dialog of Visual studio for easier navigation: video.

        <telerik:RadPdfViewer runat="server" ID="RadPdfViewer1" RenderMode="Lightweight" Height="550px" Width="900px">
            <PdfjsProcessingSettings File="./documents/PdfDocument.pdf">
            </PdfjsProcessingSettings>
        </telerik:RadPdfViewer>

or url paths prointing to accessible PDF files stored in the same domain. You can find detailed explanation regarding the PDF.js path validation in the following github item: https://github.com/mozilla/pdf.js/pull/6916

        <telerik:RadPdfViewer runat="server" ID="RadPdfViewer2" RenderMode="Lightweight" Height="550px" Width="900px">
            <PdfjsProcessingSettings File="http://yourdomainname.com/documents/PdfDocument.pdf">
            </PdfjsProcessingSettings>
        </telerik:RadPdfViewer>

I hope that this information will be helpful for you.

Regards,
Vessy
Progress Telerik

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Issue with PdfjsProcessingSettings

17 Answers, 1 is accepted