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Issue with Image Editor

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Chad Johnson
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Chad Johnson asked on 24 Oct 2011, 08:30 PM
Greetings,

Currently I'm using an implementation of the RadEditor with a custom ImageManager.  It has the following custom pieces to it:

FileBrowser.ascx
ImageEditor.ascx
SetImageProperties.ascx

FileBrowser.ascx was the only real custom piece, due that we needed to hide a few options.  Recently, I was notified that the Image Editor is no longer working and the following error was spit out.
 

Server Error in '/Community' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[NullReferenceException: Object reference not set to an instance of an object.]
   Telerik.Web.UI.Editor.DialogControls.ImageEditorDialog.InitializeImageEditor() +22
   Telerik.Web.UI.Editor.DialogControls.ImageEditorDialog.OnInit(EventArgs e) +112
   System.Web.UI.Control.InitRecursive(Control namingContainer) +333
   System.Web.UI.Control.AddedControl(Control control, Int32 index) +198
   System.Web.UI.ControlCollection.Add(Control child) +80
   Telerik.Web.UI.DialogHandlerNoSession.AddDialogControl(Control dialogControl, DialogParameters dialogParameters) +252
   Telerik.Web.UI.DialogHandlerNoSession.LoadDialogControl() +606
   Telerik.Web.UI.DialogHandlerNoSession.CreateChildControls() +245
   System.Web.UI.Control.EnsureChildControls() +87
   Telerik.Web.UI.DialogHandlerNoSession.OnPreLoad(EventArgs e) +18
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +554


Version Information: Microsoft .NET Framework Version:2.0.50727.4206; ASP.NET Version:2.0.50727.4209

Nothing has changed in our implementation that I know of and was wondering if something changed when the newer version of the controls came out.  That is the only thing that has really changed that I know of.  Any help would be appreciated.  Thanks.

Kindest Regards,
Chad Johnson

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Rumen
Telerik team
answered on 25 Oct 2011, 03:34 PM
Hi Chad,

Since Q2 2011 (version 2011.2.712) a new RadImageEditor control was integrated in the Image Manager of RadEditor. This means that the older external ImageEditor.ascx will not work the new versions of RadEditor. You should take the new ImageEditor.ascx dialog file from the same installation as the Telerik.Web.UI.dll and customize it from scratch.

Kind regards,
Rumen
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Chad Johnson
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answered on 26 Oct 2011, 02:33 PM
That fixed the issue.  Thanks!

I do have another question though.  The Image Manager is being used in two editors on our site which are contained within RadWindows.  Both RadWindows are the same size, as well as the editors, however each are in different areas of the site.  I noticed after the switch on the Image Editor, the size of the dialog has increased in one place, while it shrank in another.  Is there a way to control the sizing of both the Image Manager and the Image Editor so that we can have uniform sizes?  The Image Manager seems to have enlarged also by the way.  Any help on this would be appreciated.

Kindest Regards,
Chad Johnson
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Rumen
Telerik team
answered on 27 Oct 2011, 11:44 AM
Hello Chad Johnson,

You can control the size of the RadEditor's dialogs but the contents inside them have fixed size and this will not solve the issue. What you can do is to use the browser's modal dialog which will pop up outside of RadWindow and you will not experience the resizing issue. You can see how to do that in the following KB article: Using browser modal dialog instead of RadWindow.

Best wishes,
Rumen
the Telerik team
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Chad Johnson
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answered on 28 Oct 2011, 12:57 PM
Thank you for your response, but I figured out the issue.  I had some server side code that was actually adjusting the size in one of the locations I mentioned before.  I added that sizing to all of the other pages and that fixed my problem.  Thank you for your help.
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Chad Johnson
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