Issue with chorme and safari browser..

2 posts, 0 answers
  1. Samir Patel
    Samir Patel avatar
    54 posts
    Member since:
    Jul 2009

    Posted 05 Feb 2014 Link to this post

    Hello ,

    We are facing few issues with RadEditor.
     

    We are facing 3 issues with some RadEditor tools
     marked in Image # 1.

     Steps to produce alignment Issue:(other two marked
    issues are direct issues)

    1)Select some text in RadEditor having back ground color Image # 2

    2)Make selected text as center align(Click on center
    alignment tool), then the background color become white. This is our issue.

    Issue persist in chrome and safari browsers only. (Image # 3)


     

    Telerik Version we are using is : 2013.1.417.35

     

    Please provide us some solution for this issue ASAP.

  2. Ianko
    Admin
    Ianko avatar
    1940 posts

    Posted 06 Feb 2014 Link to this post

    Hi Samir,

    Currently, I can only try to make assumptions on the configuration of the project and due to that I am unable to investigate properly this problem.

    From the description pf the behavior, I assume that the problem stems from the custom stylization of the Page and the Content Area of the editor. Under Chrome and Safari, the command for inline formatting are used via the browser commands for text editing and due to that they depend on the page's stylization. What is happening is that the generated span element is getting the default value of the stylization and not the content area's one.

    You can resolve the issue by setting an empty EditorCssFile instance in the CssFiles collection, to clear the inherited styles:
    <telerik:RadEditor runat="server" ID="RadEditor1">
        <CssFiles>
            <telerik:EditorCssFile />
        </CssFiles>
    </telerik:RadEditor>
       
    Furthermore I would suggest you examining this help article about custom stylization of the editor's content.

    If you need further assistance on this, please open a formal support ticket with more details about the project implementation.

    Regards,
    Ianko
    Telerik
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