JD Plagianis
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JD Plagianis
asked on 28 Jul 2010, 11:18 PM
I had a user send me a screenshot today of a behavior i have not seen before with a RadMenu. Dozens of people use this tool every day and he is the first to report this issue:
Several items within a radmenu are not appearing with any text. These menu items continue to function properly and will link to wherever they are supposed to go, but the text seems to be invisible on this user's screen. It doesn't happen every time, either. User reports appx 50% occurence rate.
User's setup:
IE Version 7.0.6.002.18005
Windows 6.0 Build 6002: Service Pack 2
Most of the other users of this tool also have the same setup. What can i tell this guy?
Screenshot attached (i painted over the items that still appear in the menu for proprietary reasons. The rest of the menu appears with the invisble text)
Several items within a radmenu are not appearing with any text. These menu items continue to function properly and will link to wherever they are supposed to go, but the text seems to be invisible on this user's screen. It doesn't happen every time, either. User reports appx 50% occurence rate.
User's setup:
IE Version 7.0.6.002.18005
Windows 6.0 Build 6002: Service Pack 2
Most of the other users of this tool also have the same setup. What can i tell this guy?
Screenshot attached (i painted over the items that still appear in the menu for proprietary reasons. The rest of the menu appears with the invisble text)
1 Answer, 1 is accepted
0
Accepted
Hi JD,
Zoom in IE6/7 is a very strange beast - when you zoom in/out all affected elements receive display: block and may change their position. I actually am reproducing it in IE7 with several RadMenu controls on the page with at least half of them affected. Unfortunately there is no fix for the broken zoom in old IE browsers (not that the zoom in IE8 is much better, but at least it works okay most of the time). Can you try if the problem persists after your client removes his browser zoom?
Greetings,
Kamen Bundev
the Telerik team
Zoom in IE6/7 is a very strange beast - when you zoom in/out all affected elements receive display: block and may change their position. I actually am reproducing it in IE7 with several RadMenu controls on the page with at least half of them affected. Unfortunately there is no fix for the broken zoom in old IE browsers (not that the zoom in IE8 is much better, but at least it works okay most of the time). Can you try if the problem persists after your client removes his browser zoom?
Greetings,
Kamen Bundev
the Telerik team
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