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Jason D
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answered on 12 Mar 2018, 03:57 PM
Correction. I also have VS 2013 Pro installed. Have some older projects that I haven't taken the time to migrate.
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Hello Jason,
We are sorry for the inconvenience caused.
In order to investigate the issue we'll need the installation .log file. Please follow these steps to create it:
Looking forward to your response.
Regards,
Nikolay Mishev
Progress Telerik
We are sorry for the inconvenience caused.
In order to investigate the issue we'll need the installation .log file. Please follow these steps to create it:
- Download the .msi installer from your account downloads page
- Open command prompt
- Execute the following command - msiexec /i [installer-path]\[installer-name] /L*V %USERPROFILE%\Desktop\[installer-log-name].log .(This will create a log file on your Desktop)
- Proceed with the installation until the error appears and finish
Looking forward to your response.
Regards,
Nikolay Mishev
Progress Telerik
Want to extend the target reach of your WPF applications, leveraging iOS, Android, and UWP? Try UI for Xamarin, a suite of polished and feature-rich components for the Xamarin framework, which allow you to write beautiful native mobile apps using a single shared C# codebase.
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Jason D
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answered on 13 Mar 2018, 03:00 PM
Attached. Change extension to "log". Also worth noting that I run as a limited user. When running the installation, I am prompted for an elevated login and enter it (as usual). Maybe not important, but just before the error is a reference to the "M:\" drive. That is not a hard drive. It is a mapped drive to cloud storage. I doubt any of this is important, but mentioning it just in case.
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Hello Jason,
From the log file it seems that the issue is connected with the mapped drive "M:\" that you mentioned . I have logged an item in our backlog regarding this issue and it is to be investigated further.
Meanwhile I can suggest you to try install the product with a similar command line as before but with an additional parameter. Please follow the steps:
Nikolay Mishev
Progress Telerik
From the log file it seems that the issue is connected with the mapped drive "M:\" that you mentioned . I have logged an item in our backlog regarding this issue and it is to be investigated further.
Meanwhile I can suggest you to try install the product with a similar command line as before but with an additional parameter. Please follow the steps:
- Open command prompt
- Execute the following command - msiexec /i [installer-path]\[installer-name] ROOTDRIVE="C:\" /L*V %USERPROFILE%\Desktop\[installer-log-name].log​(This will again create a log file on your Desktop)
- Proceed and try to finish the installation
If the installation fails again with the same error please send us the new .log file.
Looking forward to your response.
Nikolay Mishev
Progress Telerik
Want to extend the target reach of your WPF applications, leveraging iOS, Android, and UWP? Try UI for Xamarin, a suite of polished and feature-rich components for the Xamarin framework, which allow you to write beautiful native mobile apps using a single shared C# codebase.
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Jason D
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answered on 14 Mar 2018, 07:27 PM
That worked. The drive is registered as a local hard drive (not a mapped drive), but of course does not exist on my machine. I don't have control over this. Haven't had this problem before. I believe the drive is selected because it shows as having the most space.
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Jason D
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answered on 14 Mar 2018, 07:29 PM
That worked. The drive is registered as a local hard drive (not a mapped drive), but of course does not exist on my machine. I don't have
control over this. Haven't had this problem before. I believe the drive is selected because it shows as having the most space.
control over this. Haven't had this problem before. I believe the drive is selected because it shows as having the most space.
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Jason D
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answered on 14 Mar 2018, 07:30 PM
That worked. The drive is registered as a local hard drive (not a mapped drive), but of course does not exist on my machine. I don't have control over this. Haven't had this problem before. I believe the drive is selected because it shows as having the most space. Change extension to "zip".
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Hello Jason,
I'm glad to hear that the provided command worked and you were able to install the product. Of course as I said we will further investigate the cause of the problem.
Thank you again for your cooperation and please don't hesitate to contact us if you need any other assistance.
Regards,
Nikolay Mishev
Progress Telerik
I'm glad to hear that the provided command worked and you were able to install the product. Of course as I said we will further investigate the cause of the problem.
Thank you again for your cooperation and please don't hesitate to contact us if you need any other assistance.
Regards,
Nikolay Mishev
Progress Telerik
Want to extend the target reach of your WPF applications, leveraging iOS, Android, and UWP? Try UI for Xamarin, a suite of polished and feature-rich components for the Xamarin framework, which allow you to write beautiful native mobile apps using a single shared C# codebase.