InsertExternalVideo not working

2 posts, 0 answers
  1. Skúli
    Skúli avatar
    3 posts
    Member since:
    Feb 2008

    Posted 31 Aug 2012 Link to this post

    Hello,
    I have InsertExternalVideo in RadEditor. All of a sudden it stopped working. Now i get the error you see in the attachment.
    Here is the code:
    <telerik:RadEditor ID="RadEditor1" Runat="server" EditModes="Design" ExternalDialogsPath="~/Telerik/EditorDialogs/">
            <Tools>
            <telerik:EditorToolGroup>
            <telerik:EditorTool Name="Bold" />
            <telerik:EditorTool Name="Italic" />
            <telerik:EditorTool Name="Underline" />
            <telerik:EditorTool Name="Undo" />
            <telerik:EditorTool Name="Redo" />
            <telerik:EditorTool Name="InsertExternalVideo" Text="YouTube" />
            </telerik:EditorToolGroup>
            </Tools>
            </telerik:RadEditor>

    The file ~/Telerik/EditorDialogs is there. This happens both on my local and remote server.
    This worked before and I did not do any changes to the file. Do you know why this is?
  2.
  3. Rumen
    Admin
    Rumen avatar
    14324 posts

    Posted 03 Sep 2012 Link to this post

    Hello,

    Have you upgraded the Telerik.Web.UI.dll to a newer version? If so, you should also update the files in the EditorDialogs folder and modify them from scratch. The EditorDialogs folder and the Telerik.Web.UI.dll should be always taken from the same RadControls for ASP.NET AJAX installation, because the codebehind files of the RadEditor's dialogs are embedded in the Telerik.Web.UI.dll.

    If your scenario is other, isolate the issue in a simple working project and send it for examination.

    Kind regards,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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