Insert and Cancel buttons in Telerik Popup Window

[Rajz]

We have a telerik popup window with text fieds and Save/Cancel buttons.

We have these issues:

1. If I press enter key it takes back to the parent window
2. If I set default button to panel, either Save or Cancel is working

Ex:

I have telerik popup window with Save set as default button to the panel.

Upon hitting enter key when focus is on Save button the record is saved.

Upon hitting enter key when focus is on Cancel button the popup window is to be closed, but it is saved!

Any workaround please?!

Thank you

Regards
Raj

[Georgi Tunev]

Hi Raj,

I assume that you are talking about the radconfirm() dialog. If so, by design, its default button is always OK. To modify that, you need to create a custom template for the confirmation popup - more information on the subject is available here.



Best wishes,
Georgi Tunev
the Telerik team

[Rajz]

I told, i am using telerik popup window.

We have been extensively using telerik controls and hence I would appreciate if we get timely assitance by support team

Thank you

Regards
Raj

[Georgi Tunev]

Hi Raj,

Please note that the forums are considered a community resource and although we closely monitor them, we cannot guarantee a timely reply here. If you need to contact Telerik's support, it is best to use the support ticketing system from your account. Among the other benefits, your ticket will receive a response time according to the license that you have purchased.

As for the problem itself, to be able to help, we need to get a better view over your exact code. Please open a support ticket and send us the RadWindow's configuration, the code that you use to open it and the code of the page that you load in the RadWindow itself.


Greetings,
Georgi Tunev
the Telerik team