Increase RadAjaxLoadingPanel loading time capacity. Not min time

[Shinee]

Hello there,
I am having a problem with ajaxloadingpanel.
When a client (web user) click on a button and run a huge sql which executes more than 2 minutes (it can be 5 minutes or more too), my radajaxloadingpanel dissapears and clients are clicking again, which occurs to database a lot of sql duplicates.
How can I increase max display time of my radajaxloadingpanel ? pls help me guys (:

[Iana Tsolova]

Hi Shinee,

The only reason for the loading panel to disappear could be the fact that the request has finished. I assume that it finished with a timeout exception in case of such long waiting. To verify that, disable ajax and see how it goes with regular postback, or enable script debugging for IE, or use Firebug for Firefox to better see what happens.
If this is the case, you can try increasing the page request timeout.

Best wishes,
Iana Tsolova
the Telerik team

[Shinee]

Hi thanks.
I increased request timout on IIS, webconfig and connection string. And what other thing can be stopping page request? Can u please help me

[Iana Tsolova]

Hi Shinee,

You can try increasing the async postback timeout, through the AsyncPostBackTimeout property of the ScriptManager on the page. If this is still not helping, I would ask you to send us a live Url where we can observe the behavior and see if we can find the reason for this behavior.

All the best,
Iana Tsolova
the Telerik team

[Bijoy Mohanta]

Hi Experts,

I have solved this issues.
<telerik:RadScriptManager ID="RadScriptManager1" runat="server" AsyncPostBackTimeout="1200"> </telerik:RadScriptManager>