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Incorrect initial position of the drag handle

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Anthony
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Anthony asked on 23 Aug 2013, 09:34 AM

I have a very strange problem with a slider, here the situation :
I have a radgrid with paging enabled in slider mode, but when I load the page the drag handle is not at the good position, it's at the left of the decrease handle of the slider (see the pictures attached). The strange thing is that it does not happen in every screens. The very strange thing is that only happen the first time the screen is loaded, if I move the drag handle and change the page of the grid and then if I go back to the first page the position of the drag handle is correct, and if I leave the screen and come back the drag handle will be in the correct position. But if I clear the cache and come back the position is incorrect.
When I look upon the HTML with the IE web developper tool  I see that the "left" property of the drag handle element is "-14px", and if I look when the position is correct then the property is "-4px". So the question is where this -10px come from? Is it javascript? Is it CSS? Is it something in the screen that mess with the drag handle?

This problem occurs after we changed our version of Telerik, we were in 2008.3.1314.20 and we moved to 2013.1.417.35 Telerik version for ASP.NET AJAX.

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Slav
Telerik team
answered on 28 Aug 2013, 07:29 AM
Hello Anthony,

The skin of the RadSlider that is displayed in the screenshot is none of the built-in ones that are currently available. Most probably the issues are a result of changes in the rendering and the styles of the control since the version of RadControls you were previously using.

I would suggest checking this help article for information that will help you create a similar skin by using the existing ones as a base. You can also use the Visual Style Builder in order to create the desired skin.

Regards,
Slav
Telerik
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