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In telerik Radwizard ,On Render = Active Step ,telerik:AjaxUpdatedControl not working properly

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Swetalana
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Swetalana asked on 31 Oct 2018, 11:18 AM
If you can help with below scenario : I have a radwizard and there 7 wizard steps.And every wizard steps belongs to different user control . And Each User control has its own telerik:AjaxUpdatedControl to work with ajaxRequest . It works fine with all its Ajax request when RenderedSteps="All" .But Ajax request doesnt work when RenderedSteps="Active".It will be great if you can help with this.
Thanks

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Vessy
Telerik team
answered on 31 Oct 2018, 01:46 PM
Hi Swetalana,

The approach we recommend for such scenarios is using RadAjaxManager (and respectively, RadAjaxManagerProxy) like described in the following help article:
https://docs.telerik.com/devtools/aspnet-ajax/controls/ajaxmanager/how-to/radajax-and-webusercontrols

If this does not help to achieve the target result, please, open a primary support ticket and attach a runnable sample demonstrating the exact scenario you have so we can examine the problem and advise you further.

Regards,
Vessy
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Swetalana
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answered on 31 Oct 2018, 02:30 PM

Thanks Vessy,

I am using the approach you have mentioned  but it doesn't work for the below scenario:

In RadWirard, When RenderedSteps="Active", UpdatedControl  declared in .ascx file doent work .

It works well for RenderedSteps="All".

 

Unfortunate, I am not getting password reset link for my office account so I am using my person account for posting which doesn't  support raising ticket.

Thanks,

Lana

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Vessy
Telerik team
answered on 01 Nov 2018, 08:04 AM
Hi Lana,

RadAjaxManager looks for a rendered content when wrapping a control in an update panel, so if only the active step is rendered it will be the only step that will be updated. A similar issue is explained in the following help article, I will advise you to review it:
https://www.telerik.com/support/kb/aspnet-ajax/ajaxmanager/details/placeholder-is-not-updated-by-radajaxmanager

Regards,
Vessy
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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Swetalana
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