Image Editor of RadEditor's Image Manager loads with balnk Image

2 posts, 0 answers
  1. climaxmedia
    climaxmedia avatar
    3 posts
    Member since:
    Sep 2012

    Posted 14 Sep 2012 Link to this post

    I have purchased lartest Telerik and updated to the latest patch  (Q2 2012 SP2). I'm using the RadEditor in default configuration without any mofdification or custom providers.

    The Image Editor Dialog loads with the blank image when I folow the steps as mentioned below.

    1. Click on "Image Manager" button in the toolbar of the editor
    2. Image Manager dialog opens and selec an image from the list hich pushes the image to the right hand side pane (im.jpg)
    3. Click on the "Image Editor" at the top of the pane as described in 2 above
    4. Image Editor dialog opens up with a balnk image (ie.jpg)

    Screen shots are attached to show my case and the code snippet is also given below.
    Pleas help!


    <telerik:RadEditor
        runat="server"
        AllowScripts="true"
        DialogsCssFile="~/_Global/css/RadEditor_Skin.css"
        ToolsFile="~/_Global/modules/telerik_editor/ToolsFile.xml"
        TableLayoutCssFile="~/_Global/css/TableLayoutCss.css"
        Skin="Outlook"
        ID="radEdtContent"
        width="100%"
        Height="500px">
        <CssFiles>
          <telerik:EditorCssFile Value="~/_Global/css/RadEditor_Skin.css" />
        </CssFiles>
    </telerik:RadEditor>

    string[] sImagePath = new string[] { "~/_Global/" + ModuleProperties.SiteID + "/img/content" };
     radEdtContent.ImageManager.ViewPaths = sImagePath;
     radEdtContent.ImageManager.UploadPaths = sImagePath;
  2. Rumen
    Admin
    Rumen avatar
    14324 posts

    Posted 19 Sep 2012 Link to this post

    Hello,

    Does the problem happen with different images? If the problem is reproducible only with the 336.jpg image, can you send it for examination?

    Have you registered the Telerik.Web.UI.WebResource.axd handler, which is used by RadImageEditor, e.g.

    <httpHandlers>
          <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false"/>
          <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false"/>
          <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false"/>
        </httpHandlers>

    <handlers>
          <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler"/>
          <add name="Telerik_Web_UI_SpellCheckHandler_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler"/>
          <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource"/>
        </handlers>

    Are you able to reproduce the issue in the live demos of RadEditor as well as in the attached project?

    Greetings,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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