Image Directory loading time in IE

4 posts, 0 answers
  1. Abhinandan Bansal
    Abhinandan Bansal avatar
    17 posts
    Member since:
    May 2010

    Posted 21 Feb 2011 Link to this post

    When using the RadFileExplorer in IE (and IE only…Firefox, Safari, Chrome all handle the following perfectly/quickly…only IE has the issue), if the directory has a lot of images in it (say, 50 or more, or perhaps the file sizes of the images are quite large), the launching of this tool will literally FREEZE the IE browser for 30-60 seconds (IE's windows-bar displays "(Not Responding)" if you try to click anywhere in the window). The RadEditor is a part of our online application where significant numbers of fairly novice users utilize it to build simple email content. So…the patience level of these authors is very low, and they often will simply attempt to close the browser, as they believe the system has crashed….when in fact, if they just waited 30-60 seconds the problem would go away. 

  2. Rumen
    Admin
    Rumen avatar
    13804 posts

    Posted 23 Feb 2011 Link to this post

    Hello Abhinandan,

    Are you able to reproduce the problem in the Default settings demo of RadEditor? Can you please try the latest available version of Telerik.Web.UI.dll and see whether the problem still persists?

    All the best,
    Rumen
    the Telerik team
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  3. Michael Stöcklin
    Michael Stöcklin avatar
    2 posts
    Member since:
    Nov 2009

    Posted 23 Apr 2011 Link to this post

    Hi,
    I do have the same problem with RadFileExplorer standalone or inbuild in RadEditor. Latest dll's of Q1 2011 are installed. I try to list a directory with 1800 images. In IE 8 + 9 it takes at least 60 sec. In Firefox about 3-4 sec. Will there be a fix for that problem?

    Regards,
    Michael

     

  4. Rumen
    Admin
    Rumen avatar
    13804 posts

    Posted 27 Apr 2011 Link to this post

    Hi Michael,

    My recommendation is to enable the paging of the RadFileExplorer control by setting the AllowPaging property to true as well as the PageSize property to 50, e.g.

    <telerik:RadFileExplorer AllowPaging="true" PageSize="50" ...

    All the best,
    Rumen
    the Telerik team

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