IIS log Error (404) related to Rad controls

[Sandeep]

Hi,
We are using Rad controls in our application. And we are getting 404 Errors in IIS logs  for the following files.

/background_gradient.jpg
/ImageSearch/background_gradient.jpg
/RadControls/Ajax/Skins/Default/LoadingProgressBar.gif
/RadControls/Inout/Skins/WebBlue/styles.css
/RadControls/RadInput/Skins/WebBlue/styles.css
/RadControls/Window/Skins/WebBlue/CssImg/RadWWrapperBodyLeft.gif

We can see that the folder 'Inout' and 'Radinput' do not exist. Is it because of faulty installation? os its a known issue.

Following are the versions of the controls which we are using,
RadAjax.Net2.dll      1.7.2.0 
RadCalendar.Net2.dll  2.1.2.0 
RadComboBox.Net2.dll  2.7.2.0 
RadGrid.Net2.dll     4.6.2.0 
RadWindow.Net2.dll   1.8.2.0 
RadTabStrip.Net2.dll 3.5.2.0 
RadSplitter.Net2.dll 1.2.2.1 
RadMenu.Net2.dll     4.3.2.0 
RadInput.Net2.dll    2.0.2.0 
RadWindow.Net2.dll  1.8.2.0

[Georgi Tunev]

Hello Sandeep,

You are using RadControls for ASP.NET. These controls do not have their resources embedded in the dll (like RadControls for ASP.NET AJAX), but they are using files in the RadControls folder.
I cannot say what is the reason for the missing files, but if they are deleted by some reason, you can find them in the corresponding RadControl's (RadInput / RadWindow etc.) distribution that you have downloaded.


Kind regards,
Georgi Tunev
the Telerik team

[Sandeep]

Hi,
We tried to search for the files mentioned in the earlier post . These files are not avialable on the server under any folder. Also the  'Inout' and 'Radinput'  folders are missing.
To add any Rad control to the app we have been adding the respective dll in the bin folder and adding the referecne of  that Dll to the app.

Do we need to do it in some other way... may be through some installables etc. ?  Just wanted to know about it. Is there any other reason which you can think of which may result into this issue.
Please advice.
Regards,
Sandeep

[Georgi Tunev]

Hello Sandeep,

Basically, every distribution of RadControls for ASP.NET have the following files and folders:

• RadControl.Net(2).dll in the BIN folder.
  • RadControls folder which contains a folder with the name of the control. In that subfolder, you can find the Scripts and the Skin folders that contain the corresponding files.

For example, here is the structure of a RadInput installation
 

As you can see, the RadControls sub folder is named after the control, without the "Rad" prefix, so I assume that the "Inout" folder's name is a typo and the "RadInput" folder was manually renamed (from "Input".
What I would suggest is to check the application that generates this error logs and see where these images are referenced. If you want, I can send you the missing files, so you can add them to the solution, but still, it is better to check first why the application is looking for these resource.

Kind regards,
Georgi Tunev
the Telerik team