IIS 7 - ASP.NET AJAX Framework failed to load

[Andy Ho]

Hi,

I have a web site running on IIS 6 (using both Telerik and AJAX Control toolkit), it works fine. 

But then I copy the website on an Win 2008 Server running IIS 7.0, the program dosen't work and I got the ASP.NET AJAX failed to load Javascript error, I've added the handler to the web.config but with no luck.

<system.webserver>
<handlers>
<add  name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" 

path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" />
</handlers>
</system.webserver>

I am using the RadControl v.2010.3.1317.35
And our web hosting is using Plesk Control Panel.

Please advise. Thanks
Andy Ho

[Sebastian]

Hello Andy,

I think that the tips from the help topics listed below will help you troubleshoot and address the exception you receive:

http://www.telerik.com/help/aspnet-ajax/introduction-registering-the-httphandlers-on-windows-vista-iis-7-integrated-mode.html
http://www.telerik.com/help/aspnet-ajax/introduction-troubleshooting.html

Best regards,
Sebastian
the Telerik team

[Andy Ho]

Thanks for your prompt reply.

With you information, I got the solution from:

http://technet.microsoft.com/en-us/library/cc753249(WS.10).aspx

I added the "Managed Handler" manually and then it works alright.

I saw another similar entry already there but not sure why it doesn't work. Anyway, many thanks and problem solved.