IE9 Ajax display

[Trevor]

I have downloaded IE9 and recently installed the latest version of Telerik ASP.NET Ajax controls. I have found that when the ajax spinner is spinning the screen behind it is now turning white when it should be grayed out just like before. However when in compatability view the ajax does work correctly.

Thanks,
Trevor

[Sebastian]

Hello Trevor,

Can you please verify that you are using the latest Q2 2011 release of our AJAX controls (v.2011.2.712)? This discrepancy has been reported before and should be fixed since the Q1 2011 SP1 version of the suite (check the release notes here).

Best regards,
Sebastian
the Telerik team

[Andrew]

This is exactly the version I have. Same problem.

Thanks,
Trevor

[Sebastian]

Hello Trevor,

Can you post your ajax loading panel definition in this thread to advice you further? A live url where the discrepency can be observed will also be helpful to tackle this abnormality and provide a solution.

Regards,
Sebastian
the Telerik team

[Trevor]

<

 

telerik:RadAjaxPanel ID="RadAjaxPanel7" runat="server" EnableAJAX="true" LoadingPanelID="RadAjaxLoadingPanel1" ClientEvents-OnRequestStart="onRequestStart" >

This is the ajax that I am using.

Trevor

[Sebastian]

Hi Trevor,

I asked for the RadAjaxLoadingPanel definition, not the RadAjaxPanel one. Nevertheless, you can provide them both along with the OnRequestStart handler to examine them and provide an explanation.

Regards,
Sebastian
the Telerik team

[Trevor]

Sorry,

Here it is ...

<

 

telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanel1" runat="server" Skin="Default" />

function

 

onRequestStart(sender, args) {

if (args.get_eventTarget().indexOf("ExportToExcelButton") >= 0 ||

args.get_eventTarget().indexOf(

"ExportToWordButton") >= 0 ||

args.get_eventTarget().indexOf(

"ExportToPdfButton") >= 0 ||

args.get_eventTarget().indexOf(

"ExportToCsvButton") >= 0 ||

args.get_eventTarget().indexOf(

"btnExportCSV") >= 0)

{

args.set_enableAjax(

false);

}

}

Thanks,
Trevor

[Sebastian]

Hello Trevor,

Your code seems correctly defined. Can you supply a live url where the abnormality can be viewed? Thus I will do everything possible to provide up-to-point answer.

Kind regards,
Sebastian
the Telerik team

[Ron]

Hi,

We are facing similar behavior.  Only our screens does turn gray but we don't see the waiting image anymore in IE9 in normal mode.
In compatibility mode it works ok. It also doesn't  works as expected in Chrome and FireFox.

<telerik:RadAjaxLoadingPanel BackgroundPosition="Right" Skin="Sitefinity" IsSticky="true" ID="RadAjaxLoadingPanel1" runat="server">
</telerik:RadAjaxLoadingPanel>

[Sebastian]

Hello Ron ,

Can you confirm that you are using the latest Q2 2011 release of RadControls for ASP.NET AJAX in your project? If so, you may also try the latest internal build of the controls (available in your Telerik account's > AJAX Product Files Download section) to compare the behavior.

Additionally, check whether removing the isSticky = true setting for the loading panel makes a difference.

Let us know how it goes.

Kind regards,
Sebastian
the Telerik team

[Ron]

Hi,

We are currently using the Telerik.Web.UI_2011_2_712_Dev_hotfix. The latest internal build did not help us any further regarding the problem. The suggestion with the property sticky="false" did show the image (in all Browser flavors) but on the controls itself.  But for design standardization reasons we want this image to appear on a fixed position in our GUI.
Hopes this help you any further.

[Pavel]

Hello Ron ,

When the IsSticky property is set to true, you need to set position:absolute for the LoadingPanel, as well as dimensions:

<telerik:RadAjaxLoadingPanel BackgroundPosition="Right" Skin="Sitefinity" IsSticky="true" ID="RadAjaxLoadingPanel1"
    runat="server" style="position:absolute; height:100%; width:100%; top:0; left:0;">
</telerik:RadAjaxLoadingPanel>

Regards,
Pavel
the Telerik team