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IE Browser Print Issue

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Artyom
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Artyom asked on 27 Jun 2008, 04:16 AM
Hello all.

On my site I use RadGrid v4.5. When I print page with radgrid control by browser print function, not all browsers print correctly. F.ex. IE browser doesn't print correctly, Mozilla Firefox does? Why? Is it bug of IE browser or of RadGrid Control?

Thanks

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Dimo
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answered on 27 Jun 2008, 10:31 AM
Hello Artyom,

What do you mean by "doesn't print correctly" ? What seems to be the problem?

Please note that there are browser settings, which could influence the print output, which are beyond the influence of RadGrid (for example - page size, content zooming/fit_to_page, background images being printed or not, etc)


Greetings,
Dimo
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Artyom
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answered on 27 Jun 2008, 11:04 AM
I mean that RadGrid is corrupt when I print from IE
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Daniel
Telerik team
answered on 27 Jun 2008, 02:54 PM
Hello Artyom,

Please, give us more details on your issue and what exactly does mean by "corrupt"? It would be helpful to send us a working version of your website (via formal support ticket) if you continue to experience such issues.

Regards,
Daniel
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Artyom
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answered on 30 Jun 2008, 05:56 AM
Look, if RadGrid has too long height, and doesn't go into one page, then some pages could be empty. In some cases RadGrid could begining not at top of the page, although it has to be at a top. RadGrid always prints with offset of the left border of the page.
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Daniel
Telerik team
answered on 02 Jul 2008, 08:21 AM
Hello Artyom,

We are not aware of such a behavior and thus I made a sample website containing RadGrid with many columns and with removed margin.

<style type="text/css"
    html, body, form 
    { 
        margin: 0px; 
    } 
</style> 

Please try to reproduce the issues you mentioned onto this sample and send it back to me (using a formal support ticket).

Sincerely yours,
Daniel
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Artyom
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answered on 02 Jul 2008, 09:18 AM
I've already solved my problem. The problem was in css. I used some property (filter) to create gradient on the background of the RadGrid. Therefore RadGrid was corrupted.

CSS Style.

.SomeClassName
{
    border: 1px solid #0e3576;
    filter: progid:DXImageTransform.Microsoft.Gradient(GradientType=0,GradientSize=.10,StartColorStr='#becee5',EndColorStr='#ffffff');
    font-size: x-small;
    font-family: Arial, Verdana;
}

Try this and you'll see.
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John
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answered on 04 Aug 2008, 12:48 PM
Hi,

I also experienced a problem with IE6 when it comes down to printing the Rad Grid.

I use a selfreferencing grid and when I go into print mode (print preview) I see that the expand/collapse image also has the text "Su" (from submit I guess)

Here is a screen cap from my screen, maybe it is easier to explain what I mean

http://img397.imageshack.us/img397/8972/radgridcollapseexpandwh1.png

I'm using version 2008.1.515.20 and the Web20 skin for the grid

Any suggestions how to fix this?

Thanks and regards
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Daniel
Telerik team
answered on 04 Aug 2008, 05:14 PM
Hello Bidan,

This is a known issue and it has already been fixed in the latest version of RadControls for ASP.NET AJAX. Please let us know if you still experience this with Q2 2008.

Kind Regards,
Daniel
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John
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answered on 05 Aug 2008, 01:34 PM
Hi Daniel,

the problem is fixed, thanks a lot
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Dimo
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Artyom
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