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HTTP Error 503. The service is unavailable.

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Nathan
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Nathan asked on 12 Oct 2012, 05:41 AM
Works fine local get the above error on the server anyone have a solution to this? Thanks

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Steve
Telerik team
answered on 16 Oct 2012, 07:02 AM
Hi Nathan,

The error you've received is a generic error that is not directly related to our product. Make sure you have deployed your application properly and that you can browse pages that do not contain any Telerik products, to make sure your IIS setup is correct.

Greetings,
Steve
the Telerik team

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Nathan
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answered on 18 Oct 2012, 06:34 AM
Thanks Steve all other pages work fine is there something special I need to do to deploy for Telerik Reports? I have only copied files and dlls to server / iis...

I did check the log and there was an error relating to pdfing which the reports are being generated as.

The error was "bioPDF required for printer PDF Writer - bioPDF is unknown. Contact the administrator to install the driver before you log in again"

I installed bioPDF and the message went away but still no pdf report... Only 503 page...

Any ideas?
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Steve
Telerik team
answered on 18 Oct 2012, 10:48 AM
Hi Nathan,

BioPDF is a third party product that is not associated with Telerik in any way and is not used by Telerik Reporting. Our suggestion is to deploy your project on your local IIS and try to get to the bottom of the problem. See Deploying Web Applications for more information.

Regards,
Steve
the Telerik team

HAPPY WITH TELERIK REPORTING? Do you feel that it is fantastic? Or easy to use? Or better than Crystal Reports? Tell the world, and help fellow developers! Write a short review about Telerik Reporting and Telerik Report Designer in Visual Studio Gallery today!

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