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How to upgrade from Evaluation copy to development

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Michael
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Michael asked on 14 Dec 2014, 04:08 PM
Hi there,

If someone can shed some light, I have purchased the license for winforms library over the phone, but can't seem to find the development (non-evaluation) library. When login-in to telerik.com the 'Products' sections doesn't have any product registered. How do I obtain the control library that can be used in production.

Any idea?

Thanks in advance.

Michael

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Megan
Telerik team
answered on 15 Dec 2014, 05:00 PM
Hello Michael,

Thanks for reaching out to us on this. I took a look at your account and I do not see any purchase under your account. I also took a look at the iDynamics account and did not see any purchases there either. 

Could you have purchased the license under a different email? Also, do you have an invoice number that you could provide to look up the purchase? 

Regards,
Megan
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Michael
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answered on 15 Dec 2014, 05:22 PM
Hi Megan,

Thank you for looking into it. I have the supporting documents (estimate, invoice, and purchase confirmation email). Let me know where to send those to.

Thank you.

Michael
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Michael
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answered on 15 Dec 2014, 07:19 PM
The issue  is resolved - thank you!.
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