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How to hide URL at the bottom while printing reports?

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Vikas
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Vikas asked on 28 Apr 2010, 10:22 AM
Hi,

While printing Telerik reports, the URL of the page is printed at the bottom and page number at the top.

This is default setting of the browser and we can change it in the browser's page setup.

But is there any way I can change it through code or any property of Telerik reports? Because when I try to do the same thing with Devexpress' XtraReports, I don't see this issue. Which means this thing can be handled through code because they are also using the same PDF engine to print.

I am using Telerik Reporting 2010 Q1 (vesion 2010.1.310).

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Steve
Telerik team
answered on 28 Apr 2010, 03:34 PM
Hello Vikas,

Most likely you either do not have Acrobat Reader installed on your machine (required for true printing) or its plug-in is not enabled in your browser - please install/enable it and try printing again. When the Acrobat PDF plug-in is not detected, the web viewer would use the default browser print capability, which prints only the data available on the current screen along with the URL from which it came and this is expected.

Best wishes,
Steve
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Vikas
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answered on 29 Apr 2010, 05:51 AM
Thanks for your reply Steve.

I have latest version of Adobe Reader installed on my machine i.e. 9.3.2.

Also the plug-in is installed and is loaded properly when I open any PDF file in browsers (Both IE8 and Chrome 4). PDF print setup window pops-up when I print Telerik Reports from Chrome. And in Chrome I don't face this issue.

But in the case of IE8, PDF print setup window doesn't pop-up and URL/Page No. is printed on the report.

Regards,
Vikas
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Steve
Telerik team
answered on 29 Apr 2010, 03:11 PM
Hello Vikas,

There must be something else that interferes with the Acrobat PDF plugin and our advice is to disable all irrelevant plugins for the test until it starts working again. Uninstalling and reinstalling Acrobat Reader is also an option, but as you have confirmed if it works on other browsers, it is something specific to your IE or machine. Have you tested the same project on another machine to verify it is indeed machine specific?

Kind regards,
Steve
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Vikas
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answered on 02 May 2010, 06:52 AM
Thank you Steve.

Looks like it was a machine specific issue. I tested this problem on another machine with similar configuration and same versions of all related application include Adobe Reader. On that machine it worked perfectly fine.

Although, I tried to disable all other add-ons on previous machine, but it didn't work. I have no idea what is interfering with Adobe Reader on that machine.

Anyway, thanks again.

Regards,
Vikas
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